Triple Play Home Services

Mike informed us of his pending arrival. He was polite and professional when he arrived. He completed our biannual maintenance in a timely fashion and reported that everything was in good shape. We appreciate the service we receive from Graco H&A and their technicians.

This was the first time I had service done by Triple Play Home Services, and I hired them for two houses that I own. The same tech serviced both houses (Michael White). Michael did a very thorough service and cleaning. For one of the houses, this was the first time servicing the unit since we moved in last year. He discovered a capacitor that was bad and was able to replace it quickly because he had the necessary part on the truck. He showed me the reading on the meter and I would know if he was just trying to up-sell. He was telling the truth: the capacitor needed replaced. He explained how a bad capacitor would lead to high electricity bills so replacing it would greatly reduce bills. Last year we topped $300 several times, so hopefully he is right. Overall, Michael was very polite and knowledgeable. He is welcome to be our regular tech from now on, but if the other techs are as good as Michael then I know our hvac system is in good hands whoever comes. Thank you. See you in the fall for the next tune-up.

Highly recommend this company. We have had Landen out twice now, once for a repair and again today for scheduled maintenance. Both times he provided phenomenal service! Not only has he been extremely knowledgeable and able to fix any issues we’ve had he has also been extremely kind and considerate. Our baby was taking a nap and he worked quietly, always texting instead of knocking as to not wake her up. 10/10 customer service.

Update: They just completed same day service at my office. It was great and exactly what I needed. These guys did my house and a rental house back to back. I didn’t have to sit and watch them. I’m using them every time. They texted me updates while they were installing and when they finished they called to check in on me. They are so good.

***updated*** Jay with Triple Play Home Service handled our air duct cleaning, and I couldn’t be more impressed. He was fantastically friendly from start to finish, taking his time to make sure every detail was done perfectly. His dedication to doing the job right truly shows. On top of that, Jay was an absolute joy to talk to — we ended up having a great conversation about music and breakdancing, which made the whole experience even better. Highly recommend Jay and Triple Play Home Service! ***Updated*** I recently had Triple Play Home Services handle the HVAC repair and installation at my home, and the entire experience was exceptional from start to finish. Everyone I worked with—Mr. Gary, Cody, and the installers John and Josh—was professional, knowledgeable, and incredibly friendly. They took the time to explain everything clearly, helped me choose quality equipment that fit my needs, and made the whole process stress-free. The installation was done with care and attention to detail, and you could tell they truly take pride in their work. What stood out most was how honest and fair the pricing felt. No pressure, no surprises—just straightforward, trustworthy service. I highly recommend Triple Play Home Services to anyone needing HVAC work. This is a team that delivers top-notch service with integrity.