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Trust Home Comfort Heating, Air Conditioning & Heat Pump
Edmonton, AB
5.00 (701 reviews)
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Otto Heating & Cooling
Otto Heating & Cooling
Otto Heating & Cooling is an Edmonton HVAC contractor for residential and commercial systems. It supplies, installs and services heating and cooling equipment. Kris and Journie incorporated the company in 2007.
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Business Highlights
- It is a Lennox Premier Dealer.
- Its technicians are certified.
- It describes its air-conditioning team as fully licensed.
- It offers flat-rate, upfront pricing with no hidden fees.
- Its staff includes gasfitters, sheet metal mechanics and refrigeration mechanics, including journeypersons and apprentices.
Service Area
Edmonton and surrounding areas.
Active Business Listing
Otto Heating & Cooling is one of 12 HVAC companies ProsGrade lists in Edmonton, Alberta.
Active
Public local listing
Listing details
9 services listed, including Furnace installation, repair and maintenance, Air conditioning installation, repair and tune-ups and Heat pump installation, repair and maintenance. Open 24 hours, 7 days a week. 557 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Otto Heating & Cooling compares with the other 11 HVAC companies on ProsGrade in Edmonton, using public Google ratings and review counts.
- Ranks in the top half of the 12 Edmonton HVAC companies on ProsGrade by Google rating and review volume.
Services Covered
9 services- Furnace installation, repair and maintenanceLennox single-stage, two-stage and variable-capacity models; some up to 98% AFUE
- Air conditioning installation, repair and tune-upsLennox single-stage, two-stage and variable-capacity systems
- Heat pump installation, repair and maintenance
- Commercial HVACFurnaces, AC units, rooftop and forced-air systems, and ventilation
- New-construction HVAC installationsCommercial design, ductwork, equipment installation and commissioning
- Duct cleaning
- Indoor air quality systemsAir purification, humidifiers and ventilation; installation, maintenance and repair
- Water heatersTraditional tank and tankless; installation, maintenance and repair
- Water treatmentReverse osmosis, water softeners and whole-home filtration
Reviews
What customers say
Customers praise the technicians’ knowledge and professionalism; one customer also praised Julian’s honesty and efficient efforts to keep costs down when the furnace-repair outcome fell short. Another customer said Kyle quickly diagnosed and fixed a furnace problem and explained what to watch for; a different customer said Julian optimized a burner for a blue flame and a slight vibration disappeared. One customer reported a kinked dryer vent and a dryer left pulled out after service, then said the company told them nothing looked wrong after they sent a photo and did not return a requested manager call.
Customer Reviews
Asif Ahmad
Disappointed.
Furnace cleaning job was good, but the dryer vent service was a problem. After they finished, the dryer vent pipe was kinked and the dryer was left pulled out. Now the vent kinks worse if I try to push the dryer back.I contacted Otto Heating & Cooling and sent a photo. They told me nothing looked wrong, and despite requesting a manager to call me back, I haven’t heard anything. Posting the same picture I sent them.
Kaela Sekhon
We had Julian come out to repair our furnace. While the outcome wasn’t what we had hoped for, we truly appreciated his honesty and efficient work in helping keep our costs down. He was transparent, professional, and easy to deal with. We would highly recommend Otto and Julian!
Margaret Fedorak
Otto Heating is our "go to" for our home. Their service people are very knowledgeable. Kyle recently came to check one of our furnaces that wasn't working. He quickly diagnosed the problem, fixed it and told us what to watch for in the future. Great company! Great employees!
Y
We had our furnace serviced by Otto last week.
Very impressed by Julian’s professionalism.
They do what the regular furnace and duct cleaners do not do. They optimized the burner for a blue flame. The slight vibration we had with the furnace also disappeared. We were glad that there were no signs of deterioration with our furnace. No hidden fees or undue requests to change any parts. Will definitely recommend. Yousouf.
Justice for Nalu
Had service twice in last few years. Just had Juilian service heat pump. He was great and knowledgeable and honest . Called other companies had very poor results that didn't solve my issues . Would definitely only use this company Julian was great. Thanks again.
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Frequently Asked Questions
How does Otto handle furnace replacements?
The process starts with an in-home assessment of the current system, home layout and heating needs, followed by product recommendations. After installation, technicians test performance, walk through the system and register the warranty.
Does Otto offer commercial maintenance plans?
For commercial systems, Otto offers scheduled service plans and seasonal heating and cooling tune-ups. Maintenance tasks include filter changes, coil cleaning, belt checks and safety inspections.