Romaniuk Heating and Air Conditioning

When my furnace stopped working during a brutal -30°C cold snap. From the very first phone call, the experience was exceptional. The representative who handled my booking — I believe her name was Cora or Sikora — was so incredibly kind, patient, and reassuring. She stayed calm while I was clearly frazzled and made me feel heard and prioritized. That level of compassion goes such a long way in a stressful situation. Jordi was the technician who came out, and he was absolutely brilliant. He quickly diagnosed the issue as a faulty flame sensor and had it replaced efficiently and professionally. He took the time to explain what had gone wrong, answered my questions, and made sure everything was running perfectly before he left. The pricing was also amazing — especially considering the extreme weather and urgency. No surprises, just honest and fair service. If you’re looking for a company that combines professionalism, expertise, fair pricing, and genuine customer care, Romaniuk Heating and Air Conditioning is it. I’m beyond grateful for Jordi and the wonderful booking representative who helped me through such a stressful situation. Highly, highly recommend! ***bought the membership fantastic savings

Total Lack of Professionalism and Property Damage I hired Romaniuk for a hot water tank replacement, expecting professional results for a $4,200+ investment. Instead, I received amateur-level workmanship and significant damage to my home. The highlights of this disastrous experience include: Property Damage: The three-man crew gouged a substantial scratch into my basement stairwell. Later, instead of tilting the tank to navigate a tight space, they forced it through upright, displacing my furnace vent pipe and cracking the drywall. Damaged Equipment: My brand-new tank now has a large dent. If I wanted a "scratch and dent" model, I would have purchased a floor model for a discount, not paid full price for a professional install. Poor Workmanship: The soldering is horrific—the top of the tank is covered in solder spatter. It’s clear the installers lacked basic pride in their craft. Dismissive Attitude: When the damage was pointed out, one tech responded, "Its just an mechanical room ..." This is unacceptable; I expect my home to be respected regardless of the room. I had removed the drywall a day before after consulting the first tech that quoted the job was was told there was enough room if we went with the smaller tank. You should see the video.... Zero Accountability: I called twice to resolve these issues. Both times I was promised a follow-up that never happened. It has been a week since the install. I honored my end of the contract by paying in full. Romaniuk failed to honor their "professional service" mantra. I only hired them to ensure a valid warranty, but given the quality of the install, it certainly was not worth it.

Brent D was very professional and knowledgeable. His service representing the company was way above excellence. Very clear and focused with the work. The furnace looks great now and performs well too. It was a value for money to purchase the monthly plan. Brent arrived promptly and was very polite and has excellent knowledge about the furnace . Clear professional communication. Great service from Brent, the customer service and Romaniuk! I will definitely recommend the company and its monthly plans too. Thanks Nyo V

Romaniuk did a great job installing my garage Allied gas heater. Quick! Darrien P. Estimate done Saturday, installed by Tuesday afternoon! They stuck to the quoted price even though it required a bit extra work. Wife said workers were courteous and professional.

I had Ryan Pr. as the technician for my Navien combination boiler, and he was excellent. He was incredibly knowledgeable and professional, took the time to do the job properly, and even offered helpful maintenance advice specific to my situation. He also pointed out a few small issues and repaired them at no extra cost. Ryan explained the company’s services clearly while still giving me tailored, honest recommendations. Another company would have charged me far more for the same work. Overall, a smooth experience from start to finish. 10/10 highly recommend.