Mauzy Cooling, Heating, Plumbing, and Electrical

Mauzy has been my go to, 4 years when I need servicing in my Vista, upstairs condo. The technicians have been prompt , Listen, and get the job done. Couple weeks ago Frank Perez, technician Fixed the plumbing And great sense of humor?? I was informed about a plan for $149.00 a year. When the plumber came out this time I didn’t have to pay for the flushing of water heater. My first time using this plan.

Our furnace went out back in December and we had a couple companies come give us quotes. We ended up going with Mauzy because they were able to do it quickly (three days after quotes). In the end, I wish we would’ve gone with another company ?? Mauzy had great communication, and they’re able to send technicians out quickly. Technicians were always very nice guys, very kind and respectful. However, we had a brand new furnace installed on a Tuesday, and it didn’t work. They said it’s common with that type of furnace but that makes zero sense if it’s brand new out of the box. They needed to wait for a part to be in stock. They tried the part on Friday, it didn’t work, so they came back out on Saturday to install an entirely new system. Once it was installed, we had to wait two weeks and have the city come inspect it (standard procedure). The city said it didn’t pass inspection and they were surprised Mauzy missed part of the installation project (since they are so experienced with HVAC in the community). We called Mauzy and scheduled the fix, they came later in the week and said it should be good. So we scheduled for a new inspection. It failed AGAIN, and the city said it was absolutely shocking that they thought it would be good enough to pass. It was done incredibly poorly. Called Mauzy again, they sent a senior technician. The city said it’s honestly not perfect but they didn’t want to keep putting us through this and it’s “good enough”. With two little ones and a dog, it’s honestly so tough to keep having people come out to the house. All in all, it took 9 weeks of phone calls, installs, and technicians. This cost WAY too much in our time and energy. I wish we would’ve paid more with another company. Unfortunately, I had a coworker say the exact same thing happened to them with Mauzy installing an AC unit. Super unfortunate, I would not recommend them for HVAC.

Travis is a Goettl electrician and field supervisor for my new favorite company, Goettle AC and Plumbing. Travis B. drives a brand new fully equipped service truck, and here carries a tool belt that inspires confidence and respect and must weigh 40 pounds. My wife and I had a 2-zone mini split system installed yesterday and it was so beautiful and simple. Thanks, Travis and the entire Goettle organization. We already love our mini split, and we love working with Goettl… mc in pb 7-11-24 I am already a ride or die Goettl customer. On Monday (2 days ago) I gave them a call, my wife and I decided it was time for AC, after 40 years! James Estrada a bright and experienced tech from Goettl was dispatched here yesterday (Tuesday), and I had an easy-to-understand proposal last night. The proposal has all our options regarding, installation, insulation , and restoration broken-out perfectly. Goettl Plumbing and HVAC is new-ish to San Diego, but they have been in business for decades, and they are obviously trying to build a reputation (in SD) for service and quality work at a fair price. This is the second time I’ve used Goettl, and they are Top Shelf! Give them a call, request Anthony for Plumbing and James for HVAC. The Managers and Dispatch team are awesome as well. mc in pb