The Repair Tech Inc

Jacob provided an estimate for repairing our garage refrigerator and exceeded our expectations. He was punctual, professional, kind, and extremely knowledgeable. He communicated everything in a clear, easy-to-understand way, which helped us feel confident in our decision.

the Repair Tech is a standout local small business I know personally and I wouldn’t hesitate to recommend them. they specialize in HVAC and appliance repair and are deeply involved in the community, which says a lot about the heart they put into their work. they’ve built a reputation for being honest, fair with their pricing, and standing behind everything they do. their magnet has a permanent spot on our fridge because when an issue arises, I already know who I’ll be calling. if you’re looking for a trustworthy and community-driven company, the Repair Tech team are the ones to call!

The service technician was good and even though the service call price was high I accepted it as I thought that I was dealing with a reputable company and that it was worth the investment. The technician could not tell me how much it would be to replace my wine cooler unit which he had deemed as unrepairable and told me I would receive something from his office. The office ultimately sent me an outrageous quote and refused to break out the labor from the parts so that I could evaluate their quote. I found out the parts price immediately thereafter and came to realize that they don't share this information because they are either charging a ridiculous amount for their labor or dramatically marking up the cost of the unit, or both. Very Disappointing and obviously will never recommend them to others.

Jacob is a great repair technician. He was prompt, friendly, trustworthy and very knowledgeable. Jacob diagnosed the problem, ordered the part and returned within days to install. Communication with the office is excellent as they texted and called with updates and confirmations from start to finish. I highly recommend Jacob and the company he represents. It’s good to find a repair company and team that provides honest competent customer service. Jacob is top notch. Thanks to Mike Leland, Poway Chamber President, for this recommendation!

2 year old samsung washer started making a loud knocking sound during the spin cycle. Called The Repair Tech to send a tech to evaluate. My call was answered right away by a very professional, courteous and knowledgable lady. She sent a tech the same day. Tech arrived on time and got right to work. Turned out the drum balancer bolts vibrated loose and fell out. Problem was mostly fixed that day but a few other special order parts were needed to fix it 100% - they were ordered the same day. Fast forward a few weeks later: Same tech showed up to finished the job as promised. I have never experienced such honest, professional and timely service such as this. The cost to repair was very reasonable and it saved me from buying a new washer. I will highly recommend them for your appliance repair needs. Saved their number in my phone and wouldn't want to call anyone else in the future. Thanks x1000, again.