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Ozark Mountain Air
Ozark Mountain Air is a Fayetteville heating and cooling company that began as Ken Smith’s air-conditioner repair service in 1984. It provides residential HVAC installation, maintenance and repair in Fayetteville and surrounding communities.
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Business Highlights
- The company says its technicians are licensed.
- The company guarantees its repair work with a warranty.
- It says its Customer Care Agreement can be tailored to a customer’s budget and equipment.
Service Area
Bella Vista, Bentonville, Farmington, Fayetteville, Lowell, Prairie Grove, Rogers, Springdale, Tontitown and West Fork, Arkansas.
Public local listing. Ozark Mountain Air is one of 11 HVAC companies ProsGrade lists in Fayetteville, Arkansas.
Listing details
9 services listed, including Air conditioning, Furnaces and Heat pumps. Open 7 days a week. 230 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Ozark Mountain Air compares with the other 10 HVAC companies on ProsGrade in Fayetteville, using public Google ratings and review counts.
- One of 11 Fayetteville HVAC companies on ProsGrade.
Services Covered
9 services- Air conditioninginstallation, replacement, repair and maintenance
- Furnacesinstallation, maintenance and repair
- Heat pumpsinstallation, maintenance and repair
- Air ducts
- Ductless systems
- Geothermal heat pumps
- Indoor air quality
- Zone control systems
- WindFree™ Standard7K, 9K, 12K, 15K, 18K and 24K Btu/h capacity options
Reviews
What customers say
Customers appreciate technicians who explain system issues and how to use new equipment; one customer credits Nathan with getting a failed capacitor working during summer heat. A prospective customer says the company told them it was preparing a quote for a new build, then later declined the work because it lacked staffing capacity.
Customer Reviews
Brandon Knight
Great service. They came out the same I day and called and worked very hard to get the repair done as quick as possible with the pending cold weather. Ken Smith would be proud.
Cody Beasley
I have worked with Ozark Mountain Air for a couple of years now and I would strongly recommend them to any of my friends or family. They installed a whole new heating and AC system for us and it has been worlds better.
They are exceptional to work with; the techs explain any issue so we can make informed decisions. The pricing is always fair. Lastly, they appear to be locally owned so you're not dealing with some suit that is solely about that quarter's bottom line over long-term relationship with the customer.
Brandon Hartoonian
After speaking with Jason for 40 minutes and coming up with a plan for them to visit for walk through so we can get a quote, I didn't hear back for about a week. I called them and the receptionist checked with someone and said they were working on my quote and I'd have it by the next day. Awesome! And then another week goes by and I was thinking I should call them, but instead they called me and said they couldn't help me anymore. It's a brand new build. Couldn't have been any easier. I've got the cash to pay. But nope. They said they didn't have the man power to take on any more work. I wasn't even in a hurry. It could've taken 3 months if they needed. But don't lead me on, tell me I'm getting a quote the next day, and then tell me to kick rocks. Wish it worked out differently. I hope they get the people they need and don't have to turn away customers in the future. I don't wish them any bad luck at all. Jason was nice and we had a good long conversation, just didn't work out for me.
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Frequently Asked Questions
What does Ozark Mountain Air do during an HVAC maintenance visit?
Equipment is inspected and cleaned; technicians can diagnose and resolve problems they find.
When does Ozark Mountain Air recommend HVAC tune-ups?
It recommends furnace tune-ups in early fall and air-conditioning tune-ups in spring.
Does Ozark Mountain Air service all HVAC brands?
It services and repairs all major brands.
Does Ozark Mountain Air offer financing?
Financing options are available for air-conditioning work with approved credit.