Business ProfileVerifiedHVAC Companies in Fredericton, New Brunswick
ATR Mechanical
ATR Mechanical is an HVAC business in Oromocto, New Brunswick. Two customers describe furnace-maintenance visits.
Featured HVAC Companies in Your Area
Compare a few featured businesses in this area.
Service Area
Based in Oromocto.
Public local listing. ATR Mechanical is one of 8 HVAC companies ProsGrade lists in Fredericton, New Brunswick.
Listing details
2 services listed: Furnace maintenance and Water-heater maintenance checks. Open weekdays, closed on weekends. 62 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How ATR Mechanical compares with the other 7 HVAC companies on ProsGrade in Fredericton, using public Google ratings and review counts.
- Has more Google reviews (62) than 4 of the 7 other Fredericton HVAC companies on ProsGrade.
Services Covered
2 services- Furnace maintenanceCustomers describe maintenance visits for furnaces, including gas-furnace checks.
- Water-heater maintenance checksOne customer says a furnace visit included maintenance checks on a water heater.
Reviews
What customers say
Positive feedback describes thorough furnace maintenance and clear follow-up after a visit. Other customers report that ATR declined an insurance-referred job because it had not installed the unit and that they were billed despite mistakes. One detailed account describes four visits from three technicians over two months before a correct diagnosis, a part delayed more than three weeks that the customer ordered directly, an estimate that differed from what the technician said, difficulty getting an explanation, and owner calls or emails the reviewer says went unanswered.
Customer Reviews
dsmlachance
Was referred through my insurance and once I contacted them, they told me they wouldn’t work with me as they hadn’t installed the unit in the first place. Considering there’s a whole process they have to go through to be placed on the insurance company’s list of suppliers you’d think they would actually follow through when a claim came through. Do yourself a favour and read the recent reviews and avoid this company. Waste of time.
jay smith
I would do yourself a favor and look elsewhere. They don't own up to their mistakes but have no problem billing you. Judging by the last few reviews, it's wise to seek someone else
Jonathan Landry
STAY AWAY! This is probably the most horrible and pathetic experience I've had with a company in the city. I don't know if they are too busy, not competent or just don't care about their customers, but dealing with ATR is a long and arduous process.
After 4 visits from 3 different technicians, it took two months to get a correct diagnosis. Communication with this company is miserable, they took over three weeks to order a part which I ended up ordering myself from the wholesaler and received within 48 hours. I received a repair estimate that didn't match what the technician told me, and I struggled to get an explanation.
If you're not satisfied with the services, you're left on your own as the owner, Ricky, we'll never return your calls or emails and couldn't care less about your concerns
Write a Review
Share your experience with this business. Reviews are moderated before they appear publicly.