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North Star Heating Air Conditioning and Refrigeration

HVAC Companies in Grand Prairie, Texas
Ranked #7 in Grand Prairie | Grade B
4.90 (60 reviews)

North Star Heating Air Conditioning and Refrigeration

Local HVAC contractor handling repair, maintenance, and replacement for heating and cooling systems, plus select refrigeration services. Appointments available Monday–Saturday during posted hours Serving homeowners across Grand Prairie, Texas.

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Why Homeowners Choose This Business

Clear communication, timely appointments within posted hours, and technicians who explain findings and options. Local service based in Grand Prairie, Texas with straightforward scheduling by phone or online.

Service Area

Grand Prairie, Texas and surrounding DFW communities, scheduled based on technician availability.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Performs at or above the local average rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  AC Repair
  Furnace Repair
  Maintenance
  Hvac Maintenance
  Installations
  Air Conditioner Installation
  Repairs
  Heater Installation
  Thermostat Replacement
  Heat Pump Service
  Ductwork inspection
  Indoor Air Quality Checks
  Light Commercial HVAC
  Refrigeration Service
  Seasonal Tune-Up

Heating and AC diagnostics, repair, and replacement; seasonal maintenance and tune-ups; thermostat and airflow issues; light commercial HVAC service; refrigeration service as available.

Reviews

Customer Reviews

Justin Parr
Phenomenal Service! I’ve used many HVAC companies throughout the years and refuse to use anyone else. Hisham and his team are just fantastic. Knowledgable, timely, respectful and trustworthy. Thank y’all for getting our furnaces running pro…
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Phenomenal Service! I’ve used many HVAC companies throughout the years and refuse to use anyone else. Hisham and his team are just fantastic. Knowledgable, timely, respectful and trustworthy. Thank y’all for getting our furnaces running properly and doing some maintenance for us today ??
Kit Rickard
Fantastic service and fair pricing. This is a company that really cares about solving people's problems, not just trying to squeeze profit out of them. Allen came out to service my HVAC when the heat wouldn't come on. He was thorough, hones…
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Fantastic service and fair pricing. This is a company that really cares about solving people's problems, not just trying to squeeze profit out of them. Allen came out to service my HVAC when the heat wouldn't come on. He was thorough, honest, professional, friendly, and insisted on cleaning up a mess that wasn't even his fault. I told him that I like to do as much as I can myself, so once he figured out what the problem was he walked me through exactly how to fix it and then he helped me troubleshoot later in the evening via text message.
Osha Martinez
Im so grateful for Alan, and Israel ?? if I could give 10 stars I would. They handled everything just as they said they would and also provided excellent customer service to my family! I will always recommend them to anyone in need, and be…
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Im so grateful for Alan, and Israel ?? if I could give 10 stars I would. They handled everything just as they said they would and also provided excellent customer service to my family! I will always recommend them to anyone in need, and be a forever customer.
Kelly Wood
avoid avoid avoid avoid!!!! northstar plumbing scheduled an appointment in big bear with a week's notice and my husband drove hours up the mountain to meet them. they cancelled the appointment 30 minutes after they were supposed to arrive.…
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avoid avoid avoid avoid!!!! northstar plumbing scheduled an appointment in big bear with a week's notice and my husband drove hours up the mountain to meet them. they cancelled the appointment 30 minutes after they were supposed to arrive. the man on the phone was rude, condescending, and basically told me to shove it--that they can "reschedule for another date."

if you want to use a company with a call center, horrible customer service, and no accountability - then use them. otherwise, go elsewhere.
Barbara Wallace
I saw a review about North Star Heating and Air Conditioning Services on Nextdoor, they came highly recommended. I initially did an online appointment and moments after that I got a phone call from the office admin/manager. She was very pol…
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I saw a review about North Star Heating and Air Conditioning Services on Nextdoor, they came highly recommended. I initially did an online appointment and moments after that I got a phone call from the office admin/manager. She was very polite, she listened to my concerns, she scheduled me in right away. The owner of North Star Heating came out within the next 24/48 hours to check out my AC Unit, which I knew what the issue was because I previously had used EMS AC Repair company that First American Home warranty company sent out, EMS Technicians are all inexperience duds and they are a rip off!

North Star Heating AC is the Best! I highly recommend them, they are all professional, very knowledgeable and prices are competitive. The HVAC Technicians came in knowing exactly what to do, they did the AC repairs, checked to make sure the system was cooling properly before they left. They kept me informed of the repairs front the start and finish of job.
Thanks Northstar, I will be using them for any future repairs.

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Frequently Asked Questions

Common calls include no-cool or no-heat situations, airflow problems, thermostat faults, and maintenance-related efficiency issues. Technicians diagnose the root cause and review repair versus replacement options before proceeding.

Published hours show availability on Saturday mornings, with Sunday closed. Appointment slots can fill quickly during peak seasons, so calling ahead or booking online is recommended.

Yes, routine maintenance and targeted repairs are available when a system is still serviceable. If replacement is a better long-term value, the technician will explain why and outline options.

You can call the main number or use the contact options on the company’s website to request an appointment. Share the system type, symptoms, and preferred times to help the team schedule efficiently.

The company handles light commercial HVAC needs in addition to residential work. Availability depends on system type and complexity; call to discuss your equipment and timeline.
 Verified Listing

Opening Hours

  • Monday 7:00 AM – 5:00 PM
  • Tuesday 7:00 AM – 5:00 PM
  • Wednesday 7:00 AM – 5:00 PM
  • Thursday 7:00 AM – 5:00 PM
  • Friday 7:00 AM – 5:00 PM
  • Saturday 7:00 AM – 12:00 PM
  • Sunday Closed

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Business Details

Business Rating
4.90 (60 reviews) Featured BusinessPro Listing
Address
2739 Waterfront Dr, Grand Prairie, TX 75054
Business Type
HVAC Contractor
Website
https://northstarhvacservice.com/
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HVAC Companies in Grand Prairie, Texas

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