American Air Specialists of Mississippi, Inc.

Extremely highly priced for them not to complete the job. They came to fix my air conditioning and messed up my heat. They wouldn't come look at it so I had to pay someone else to come fix the heat. They fixed my air just a couple (2) months ago and now it's out again. Very unsatisfied with the lack of customer service/care. I paid half of a grand to them for nothing, just to have to dish out more money with a better company.

AVOID AMERICAN AIR AT ALL COSTS. These people are unprofessional, unresponsive and will flat out rip you off. They knowing did warranty work yet still billed us for every job instead of billing the manufacturer. Then they claimed they would give us credits and lied about that as well. Placed service call Tuesday and then followed up Friday and said they were too busy. Yet miraculously somebody shows up Saturday morning so they can charge overtime. Replaced Toilets that did not need to be replaced. Bottom line is they are one of the most horrible contractors we’ve ever dealt with. Should be ZERO STARS

These guys used to be okay, but now they've apparently adopted a policy of taking appointments, but not actually showing up. This has happened 4 of the last 6 times we called for various repairs. They also don't bother calling to tell you they're not coming. You might get a call 2-4 days later, by which time you've already addressed the problem with actual professionals. That's what we had to do. They recently lost out on a job that could have brought them thousands of dollars, but they couldn't be bothered to show up. Way to go, guys!