Willamette HVAC

Had our oil furnace stop working, Willamette HVAC was recommended to me by a co-worker. Called and Jay came out, he was able to diagnose the problem and get the part ordered. He came back out, made the repair, did some maintenance on it and explained everything he did and made some recommendations. Jay was great and easy to work with!
I would highly recommend their services!

I highly recommend Willamette HVAC as an honest and reputable local HVAC company.

We were in the process of selling our home, and needed to service the furnace prior to the sale. I called a local HVAC company who told me, among other things, that my 7 year old Bryant furnace had a failed heat exchanger and needed to be replaced. Since the furnace was only 7 years old, I was suspicious, so I then called a second company for a second opinion, and they basically just repeated what the first company had said. The first company told me they would not replace the heat exchanger for "liability reasons", and the other said they could replace just the heat exchanger but at a cost that was almost the cost of a new furnace.

Again, thinking this was unlikely on a newer furnace, I called the original installer. He also thought this was suspicious and since the heat exchanger was under warranty I called the manufacturer directly to find out what my options were.

The manufacturer recommended I contact Willamette HVAC since they were a factory authorized Bryant dealer. I explained the situation to Willamette HVAC, and they said that they could in fact replace the heat exchanger, and at a cost that was roughly half of what I was quoted by the other company. I was able to schedule a service call so they could come and verify the diagnosis. When they came to inspect the furnace they found no evidence of a failed heat exchanger nor any problems with the furnace other than a switch that had been replaced by the prior company that was not a factory oem switch. They were honest and up front, and saved me several thousand dollars while also responding quickly to the urgent issue due to the closing of the sale. I'll be contacting Willamette HVAC for all my future HVAC needs.

Devin and Jay were amazing! We had a unusual system that the average Joe would not have figured out nor been able to give us a good report on. I've been in real estate 35 years and used a lot of different companies and during this recent cold snap it was hard to get anyone. Willamette not only showed up quickly but they brought the A-Team and these guys came in and diagnosed a funny sound that was coming from one of the motors in a gas-fired forced air hot water heat system. they got it done quickly and it a budget my client could afford and I cannot thank them enough! Rest assured from now on they get first call on any and all HVAC work that we have! I highly recommend this company and I know things will never go perfect on a job but today they did and for that I'm extremely grateful! Happy holidays everyone!