Crump A/C and Heating

A 10 star company. I had so many challenging issues with ac I scared contractors away. 15 years experience and just plain nice folks at this company came up with the perfect solution. No one else did for 3 years. I am so relieved to have an ac I can count on again.

We recently purchased a home here in Cypress. Well, one of a most feared events happened. Yup, AC stopped working, 95+ degrees and no AC!! Went online to get recommendations, one stuck out, Crump A/C and Heating. Called after 6pm, tech (Greg) was at our house by 7:15, left around 8:30. Good news, he got it working. Bad news, it needed to be fixed or replaced. We opted for replacing the unit(it’s been the original to the house) well, Greg and Crew came the next day and got us all set up. Techs were extremely efficient, knowledgeable and personable. We are cool and happy in our new home.
Thank you Crump A/C and Heating. We will definitely recommend you to anyone that asks.

Crump AC and Heating provided excellent service from start to finish. The customer service was so friendly and easy to work with, and the technicians, Bryce and Greg, were outstanding. They were very respectful of my home—putting down drape to protect my carpet and hardwood floors and even removing their shoes when coming into my living room to discuss the work. They were reliable, trustworthy, and professional throughout the whole process. I highly recommend them to anyone needing AC or heating service!

I had an excellent experience with Crump A/C and Heating. Scheduling was easy and efficient, and I was able to track the technician, Greg, via a convenient link, and his picture was attached. Greg arrived promptly, quickly fixed the issue, and even went above and beyond by vacuuming out 15 gallons of water from the attic. Their service was not only top-notch but also very affordable. I'm incredibly grateful for their professionalism. I highly recommend.

I recently had the pleasure of using Crump A/C Repair & Heating for air conditioning repairs in my home, and I must say, I am thoroughly impressed with their service. From start to finish, they demonstrated professionalism, expertise, and exceptional customer care.

Firstly, scheduling an appointment was a breeze. Their customer service team was friendly and accommodating, finding a convenient time for the repair technician (Bryce Berry) to visit. Bryce arrived promptly within the scheduled window, which I greatly appreciated.

Upon arrival, Bryce conducted a thorough inspection of my A/C unit to diagnose the issue. He explained the problem in clear terms, outlining the repair options available to me along with their recommendations. Their transparency and willingness to answer my questions put me at ease, knowing I was dealing with someone knowledgeable and honest.

The repair work itself was completed efficiently and with great attention to detail. The technician clearly knew their craft, using quality parts and ensuring everything was in proper working order before they left. They even took the time to offer some maintenance tips to help prolong the life of my A/C unit, which I found incredibly helpful.

Throughout the entire process, Crump A/C & Heating demonstrated a commitment to customer satisfaction that is often hard to find in service industries today. Their pricing was fair and competitive, and there were no hidden fees or surprises on the final bill.

In conclusion, I would highly recommend Crump A/C & Heating for anyone in need of air conditioning repairs. Their professionalism, expertise, and dedication to customer service make them stand out from the rest. I will definitely be using them for any future HVAC needs and encourage others to do the same.

- John