Eddie's Heating and Air provides repair, replacement, and maintenance for HVAC systems in the Katy, Texas area. Customers highlight timely help for AC outages and professional on-site service, with some noting challenges reaching the office for plan-related scheduling.
Local to Katy, Texas with weekday availability and a direct phone line for scheduling. Technicians are noted in feedback for professionalism and clear communication during visits. Suitable for urgent repairs as well as planned maintenance and replacement projects.
Serving Katy, Texas and adjacent neighborhoods in the surrounding area.
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HVAC diagnostics and repair, system replacement and installation, seasonal maintenance and tune-ups, thermostat replacement and setup, and indoor air comfort assessments.
Recent reviews often praise fast response times, professional demeanor, and fair explanations during on-site repair visits. Several customers report difficulty reaching the company for follow-up scheduling, particularly regarding an AI assistant and service-plan appointments. Installation work receives positive notes, but communication after sales or plan enrollment is a recurring concern. Overall ratings skew positive while highlighting the need for more consistent scheduling responsiveness.
DO NOT get the service plan, once he has your money he becomes impossible to get ahold of.
We’ve had them come to our home before, and had a good experience, but trying to schedule them to come back out has been nearly impossible with the new AI assistant, Sofia. I’ve called and texted multiple times requesting someone contact me to schedule AC/ Heating and water heater maintenance but have yet to hear back. She mostly tried to sell me on the annual service plan, which is fine. I initially reached out November 6 and followed up November 10, 15 and again on the 21st with no success.
I purchased a Carrier 2 ton AC and furnace from Eddies in May of 2024. The installation went well. I was pleased with the performance of the AC. I also purchased a Bi Annual Maintenance and Tune up Agreement from Eddies for the new 2 ton Carrier unit, which also included my other 2 existing AC units, a 4 ton Carrier AC, and a 3 ton Armstrong AC. I paid $507 for this one year contract covering the 3 AC units on October 17, 2024. I have called Eddies continuously over the last 3 weeks attempting to schedule a tune up . Eddie has not returned any calls to me . The contract expires on October 17, 2025. So I am out $507 . I hate writing negative reviews. I have actually never written one. But Eddie deserves a bad review . He could have at least returned a call to me and explained why he was unable to live up to the contract. Wish I could post a no star review.
I had a Wonderful Experience with Eddie's Heating and A.C. I have no reservations in recommending them to any one. Very Professional and efficient.
My AC went out and a close friend recommended Van Eddies. Upon reaching out he responded quickly and came within hours. He immediately determined the problem a s went right to work fixing it with expertise. I can't say enough about how grateful I am for his kindness, efficiency, and professionalism and fair pricing. I highly recommend Eddie and his crew! I don't see service like this often! Thank you!!!
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Inspection and performance check for one residential system.
No-obligation quote for replacement of an existing HVAC system.
Troubleshoot one heating or cooling issue.
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