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Sal's Heating & Cooling, Plumbing & Sewer

HVAC Companies in Lakewood, Ohio
Ranked #7 in Lakewood | Grade B-
4.70 (4,928 reviews)

Sal's Heating & Cooling, Plumbing & Sewer

Home service provider offering diagnostics, repairs, and replacements for heating and cooling systems, with plumbing and sewer work also listed Serving homeowners across Lakewood, Ohio.

Sal's Heating & Cooling, Plumbing & Sewer business photo 1 - HVAC in Lakewood
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Why Homeowners Choose This Business

Flexible scheduling and broad service coverage across the Cleveland area. Technicians communicate ETAs, explain findings, and review options before work proceeds. Customers report timely fixes when possible and streamlined planning when replacement is the better route Local experience that helps homeowners across Lakewood, Ohio compare a more region-aware provider.

Service Area

Lakewood, North Royalton, Cleveland, and surrounding Northeast Ohio communities.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has more review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Emergency Service - Scheduling available 24/7 for HVAC service calls.

Services Covered

  Plumbing Services
  Renovation Services
  Furnace Repair
  Maintenance
  Furnace Replacement
  Installations
  Air Conditioning Repair
  Repairs
  AC Installation
  Heating system diagnostics
  Hvac Maintenance
  Thermostat troubleshooting
  Indoor Air Quality Assessment
  Ductwork inspection
  Sewer Services
  Emergency HVAC service

Heating and cooling diagnostics, repair, and replacement for furnaces and AC systems. System inspections, estimates, and coordination for new equipment installs. General plumbing and sewer services are also offered.

Reviews

Customer Reviews

Jessica Alban
Furnace stopped working mid morning and they were able to schedule a technician to come out same day (hector was SO great!!), he was able to troubleshoot our issue quickly and efficiently. I was very pleased with the expertise and swiftness…
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Furnace stopped working mid morning and they were able to schedule a technician to come out same day (hector was SO great!!), he was able to troubleshoot our issue quickly and efficiently. I was very pleased with the expertise and swiftness of response & action and although we needed a new furnace, I felt all of my questions were answered, discounts were applied where applicable, and it was a fair deal. Very satisfied with my experience and will request hector moving forward.
Chris Zentz
Today is Tuesday. Last Wednesday woke up in the wee hours to no heat. Long story short, called during regular hours, tech came out, fixed the problem. He asked some questions that I answered honestly. My furnace was on borrowed time as was…
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Today is Tuesday. Last Wednesday woke up in the wee hours to no heat. Long story short, called during regular hours, tech came out, fixed the problem. He asked some questions that I answered honestly. My furnace was on borrowed time as was my water heater (that I knew). He gave me a quote for both to which I agreed. Today, lead tech calls me at 8:30 AM, arrives at 9:15. We go through everything. Not sure when the other 3 techs showed up, but they were done and gone by 1:45. All were respectful of me and my property, and they explained it all to me and answered all my questions. Yeah, I am very happy! I did business with them when it was just Falls Heating and Cooling and I will continue to use them now that they are Sal's. I do recommend them and will do so to anyone who asks or who tells me of needing someone that does what they do. I'm a boomer. I've dealt with a lot of companies that do the same stuff. I will stay with Sal's.
Carolyn Pettus
My technician was Mark Capitoni, he phoned to let me know his ETA, my appointment time was between 3-5pm and Mark arrived around 3:15, which I was happy with not having to wait an hour or close to the scheduled appointment time. My gas fur…
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My technician was Mark Capitoni, he phoned to let me know his ETA, my appointment time was between 3-5pm and Mark arrived around 3:15, which I was happy with not having to wait an hour or close to the scheduled appointment time. My gas furnace couldn't be repaired, so I had to buy a new one. Mark was pleasant and very personable; he patiently took the time to make sure I understood exactly what equipment I needed and why to complete the job and informed me about the different financing options available as well as providing additional discounts that helped lower the total cost in getting the job done properly.
Toni Monroe
The salesman was nice, very polite. He promised he had emailed me an estimate for the replacement of my hot water heater, but it was really just a short message about visiting the place. There was not a single bit of the information I neede…
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The salesman was nice, very polite. He promised he had emailed me an estimate for the replacement of my hot water heater, but it was really just a short message about visiting the place. There was not a single bit of the information I needed and not a single number related to the $2500 estimate he showed me on his tablet. He did tell me Sal's was no local company but a corporation out of Texas. I also knew from my own research that his estimate contained many upcharges and is possibly the reason why I didn't get a written record of things I didn't need. Theirs was the highest estimate of many. I decided to use a local company.
Ski Ba
Called Sals from a reference. They sent a tech out and he camera'd my furnace. Showed me the massive split in my heat transfer. He explained thoroughly my options. Let it run and risk real bad stuff or replace the unit. I replaced the unit.…
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Called Sals from a reference. They sent a tech out and he camera'd my furnace. Showed me the massive split in my heat transfer. He explained thoroughly my options. Let it run and risk real bad stuff or replace the unit. I replaced the unit. Cody dispatched them out within a week and I had a new furnace installed no issues. Been a few months since the install and everything works perfectly. They are fast, efficient and honest. If you are looking for a review of Sals that isnt AI generated or an angry Customer mad they let their furnace go and dont have the immediate funds to cover, here is your review. The only issue I had with the service was that the guys didn't accept my tip, or the white monster cans I left for them as a gag gift.

If you want a cheap service that will leave you hanging try another business. If you want a fair price for a reasonable turnaround that is covered under warranties, give Sals a call.

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

Yes, scheduling is available at all hours. Many reviewers describe same-day or next-day visits for urgent issues, especially during heating failures. Availability can vary by demand and location. It’s best to call to confirm the earliest appointment window.

Technicians start with diagnostics and will review repair options when feasible. If major components have failed or the system is near end-of-life, they can provide replacement estimates. The choice is discussed with you before work proceeds. Final decisions depend on condition, safety, and cost.

Timing depends on equipment availability and crew scheduling. Several customers reported installation within days of approval. Your technician will outline expected timelines during the estimate. They’ll also coordinate any necessary follow-up.

Yes, the team serves Lakewood and the broader Northeast Ohio region, including the Cleveland and North Royalton areas. Coverage may extend further based on scheduling. Call to confirm service to your address.

Share the equipment type, brand if known, and describe the symptoms you’re experiencing. Note any error codes, unusual noises, or smells, and whether the system has had recent service. This helps dispatch the right technician with appropriate parts. Photos of labels or thermostats can also be useful.
 Verified Listing

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details

Business Rating
4.70 (4,928 reviews) Pro Listing
Address
11701 Royalton Rd, North Royalton, OH 44133
Business Type
Service
Website
https://salsheatandcool.com/ohio/
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