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Arctic Air Conditioning & Heating Inc.

HVAC Companies in Lubbock, Texas

Ranked #7 in Lubbock | Grade B-

Arctic Air Conditioning & Heating Inc.

Arctic Air Conditioning & Heating Inc. is a local HVAC company in Lubbock, Texas providing repair, replacement, and maintenance for residential and light commercial systems. The office coordinates scheduling and communicates updates, and technicians emphasize clear options before work proceeds.

Why Homeowners Choose This Business

Open 24/7 with a reachable local office, clear scheduling updates, and experience working with home warranty plans. Technicians focus on practical fixes and straightforward explanations Local experience that helps homeowners across Lubbock, Texas compare a more region-aware provider.


Service Area

Headquartered at 405 30th St, Lubbock, Texas, and serving customers throughout Lubbock and nearby communities.

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Listing details

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.

  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Open 24 hours, 7 days a week for urgent HVAC needs.

Services Covered

Renovation Services Hvac Repair Maintenance AC Repair Installations Furnace Repair Repairs HVAC replacement Air Conditioner Installation Heater Maintenance HVAC Diagnostics Thermostat service Emergency HVAC service Air Conditioning Tune-Up Heating Service Home warranty HVAC coordination

Heating and cooling diagnostics, AC and furnace repair, system replacement, seasonal tune-ups, and thermostat assistance.

Reviews

Customer Reviews

Kaiden Maendler

Extremely helpful and informative! I’ve had great experiences with their technicians so far, and their office staff has been beyond amazing in helping me make sense of our home warranty policy and how the coverages work. Highly recommend fo…
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Extremely helpful and informative! I’ve had great experiences with their technicians so far, and their office staff has been beyond amazing in helping me make sense of our home warranty policy and how the coverages work. Highly recommend for all your HVAC needs especially if you have certain home warranties! ??

Donna J

Arctic has been and is my go to HVAC/AC service company They are fair, efficient and trustworthy. The $99 deal is definitely a deal and the part i needed was a reasonable price. No hesitation in recommending!

jim

Artic Air Conditioning provided exceptional service from start to finish. Melanie, Taylor, and the entire office staff were courteous, efficient, and highly professional. Their communication and attention to detail made the process seamless…
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Artic Air Conditioning provided exceptional service from start to finish. Melanie, Taylor, and the entire office staff were courteous, efficient, and highly professional. Their communication and attention to detail made the process seamless. I highly recommend Artic Air Conditioning for their outstanding customer service and reliability.

Jentry R

I had a fantastic experience with Artic Air Conditioning! From start to finish, the service was top-notch. Melanie and the rest of the office staff were absolutely amazing — friendly, professional, and always quick to help with any question…
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I had a fantastic experience with Artic Air Conditioning! From start to finish, the service was top-notch. Melanie and the rest of the office staff were absolutely amazing — friendly, professional, and always quick to help with any questions I had. They made scheduling easy and kept me updated every step of the way. Highly recommend Artic Air Conditioning for anyone looking for reliable service and a great team to work with!

Robert Taylor

Worst warranty in west Texas !!!Do not buy from this company!!! They will not help you.They will not cover their warranty and Melanie, Who refuses to give me her last name, continue to argue with me about my equipment! Been waiting months t…
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Worst warranty in west Texas !!!Do not buy from this company!!! They will not help you.They will not cover their warranty and Melanie, Who refuses to give me her last name, continue to argue with me about my equipment! Been waiting months to have someone come look at it and they keep saying ,we are backed up!!! Please go somewhere else. I will be reporting my incident to the Better Business Bureau. So if you don't want to go through the same thing, don't do anything with them. OVER 12,000 for a unit they wont come and fix .. its a simple fix and yet they wont give you the time of day. Did I get mad on the phone and cuss? Yes ! You can see why with what I have to put up with . Update ! Look at response down below . I told them I dont know if its hail damage or when they installed it . No one and I mean no one offered to wave the 75 dollar hail damage fee.. Melanie told me we will send someone out Friday and hung up . I called back and said would you like to tell me what time ? Finally got a answer . Already filed a complaint with the BBB so now they want to work with me !! Even my wife agrees we should of used you ! Still wont reccomend you !

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

Do you offer 24/7 HVAC service in Lubbock?

Yes, the business lists 24-hour availability every day of the week. After-hours requests are handled by on-call staff who coordinate scheduling and next steps.

What HVAC services do you handle?

They perform heating and cooling diagnostics, repairs, replacements, and seasonal maintenance. Thermostat checks and basic indoor comfort issues are also supported.

Can you work with my home warranty company?

Reviews indicate the office often helps customers navigate home warranty coverage and approvals. Response time may vary based on the warranty process and seasonal demand.

How quickly can someone come out?

Scheduling depends on current demand and parts availability. The office typically provides updates and a time window once your request is placed.

Do you provide estimates before repairs?

Technicians generally explain findings and discuss options prior to completing work. You can request a written estimate for larger repairs or replacements.