Local team providing HVAC, plumbing, and electrical services with clear communication and timely workmanship.
Open 24/7 with fast response in weather events, consistent communication of options and next steps, and technicians who explain work and clean up after the job.
Serving Memphis and surrounding communities across the greater metro area.
Heating and cooling repair, tune-ups, and system replacement; plumbing leak detection and repair; water heater assessment and replacement; general electrical service; options and pricing discussed before work begins.
Recent reviews highlight prompt arrivals, especially during storms and peak weather. Customers frequently mention technicians explaining issues and presenting options or alternatives. Many note professional conduct, careful clean-up, and efficient repairs across HVAC and plumbing jobs. Pricing discussions and financing options were also mentioned by a few reviewers.
Alyssa came out to check my ac unit in the storm!! That alone spoke volumes. She was very professional, and was able to identify the issue with my unit. She gave me several options and recommendations on how the matter could be resolved. I have use the company before, but this service member stands out amongst them all, although they were all great. I would use them again. Alyssa is an amazing tech. Should you need your unit serviced, contact Choates and ask for Alyssa. Girls are winning in are areas of professions!!!
Mr. Christopher was great. He educated me on all the things wrong with my hot water tank, although it couldn't be fixed, he went the extra mile offering financial services through wells fargo when I was turned down he called his Supervisor for a secondary payment finance offer and they applied coupons and discounts for the replacement unit. He arrived on time,dressed well and ready to get the job done. He even collected my Amazon package from the driver and brought it inside. Thanks for the outstanding services but at this time, I choose to go with another less expensive option.
Terry was super respectful and professional! He found the leak fast without having to butcher our walls all up and repaired the leak. Super friendly and knowledgeable. I’m grateful for Choates sending him out so fast before the winter storms start hitting. Their people are always very professional and polite.
Mr. A. Ramirez and his team were excellent. They worked in a fashionably and timely manner. They also took the time to answer any and all questions that were asked of them and in a professional manner. I would recommend him and the entire team to anyone that is looking for a heating, air, or both. I appreciate their timelessness in which it took to get the project done and complete and cleaning up behind them. Thank you guys for taking excellent care of installing the heating unit for my father. It has been working really efficiently. Thanks and kudos to you and your team.
Great experience! Tucker was awesome during his visit. He quickly diagnosed the problem, thoroughly explained the repair options, then got the repair completed in good time. He explained everything he did and why he had to do the repair the way he did to insure a long lasting, high quality end result. I’d recommend Choate’s if you need any plumbing work done if all the guys are as good as Tucker is. I thought he was a great representative for the company.
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