Business ProfileVerifiedHVAC Companies in Mobile, Alabama
Hansen Super Techs
Hansen Super Techs provides heating and cooling services to homes in Mobile and nearby Alabama Gulf Coast communities. Its AC tune-ups include a 28-point inspection, and it offers Aeroseal duct sealing.
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Business Highlights
- It describes its HVAC specialists as licensed.
- It says NATE-certified technicians install air-conditioning systems to manufacturer specifications.
- It says additional work requires written owner approval before work begins.
Service Area
Mobile, Daphne, Fairhope, Foley, Gulf Shores, Spanish Fort, Bay Minette, Loxley, Orange Beach, Summerdale, Robertsdale and Theodore.
Public local listing. Hansen Super Techs is one of 11 HVAC companies ProsGrade lists in Mobile, Alabama.
Listing details
9 services listed, including AC repair, AC installation and full-system replacement and AC maintenance and tune-ups. Open 24 hours, 7 days a week. 5,840 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Hansen Super Techs compares with the other 10 HVAC companies on ProsGrade in Mobile, using public Google ratings and review counts.
- Has the most Google reviews (5,840) of the 11 Mobile HVAC companies on ProsGrade.
Trust Signals
Open 24 hours as listed on Google; call to check current response times.
Services Covered
9 services- AC repairall makes and models
- AC installation and full-system replacement
- AC maintenance and tune-upskey-part cleaning and system-setting checks
- Indoor air quality testing and solutionstesting and solutions to help reduce allergens, pollutants and humidity
- Aeroseal duct sealing
- Attic insulation
- Thermostats and comfort controlsprogrammable and smart thermostats; installation and service
- Heating installationfurnaces, boilers and heat pumps
- Heating repair and maintenance
Reviews
What customers say
Customers praise technicians for their professionalism and clear explanations, and multiple customers mention thorough inspections. One customer says a technician quickly diagnosed an AC noise and fixed it, after which the unit ran smoothly. One customer reports that a repair began before the total price was discussed or confirmed, and that advertised discounts were not offered.
Customer Reviews
Evelyn McCulland
Kaleb with Hansen came out to inspect our AC/heat unit, and we had a great experience. He was extremely knowledgeable and very professional throughout the entire visit. He took the time to thoroughly inspect the system and clearly explained everything in a way that was easy to understand.
We truly appreciate the excellent service and would highly recommend Hansen to anyone needing HVAC work.
Ernie Taylor
David Resto, an air conditioner technician at Hansen Super Techs. I can't praise him enough for his exceptional service. From the moment he arrived, it was clear that he is a true professional with extensive knowledge and expertise in his field.
David demonstrated great professionalism throughout the entire process. His understanding of air conditioning systems was evident as he promptly diagnosed the issue with my unit and explained the necessary repairs in clear, understandable terms.
The quality of David's work was outstanding.
David's commitment to customer satisfaction was exemplary. He took the time to answer all my questions and provided practical tips on maintaining my air conditioner. His friendly approach made the experience enjoyable rather than just a task to check off.
In summary, I highly recommend David Resto for anyone needing air conditioning services. His expertise, professionalism, and dedication to customer care truly was great.
Alisha A.
Service was quick and easy, and the representative was very nice and professional. However, I was disappointed that the advertised discounts were not offered. I believed I qualified for the $50 off repair that was listed on the website but I can’t see restrictions.
Additionally, the technician began fixing the issue without discussing or confirming the total price with me beforehand. The cost was not reviewed until after the work was completed, which was frustrating. Due to the emergency, I went ahead and paid the service price, but clearer communication and approval before starting the repair would have been appreciated.Service provided was Inducer debris removal.
Overall, decent service, but better transparency with pricing and promotions would improve the experience.
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Frequently Asked Questions
Does Hansen Super Techs offer emergency AC repair?
Yes. It offers emergency AC repair and diagnostics.
How does Hansen Super Techs present repair options?
After diagnosis, the technician presents at least three options, including doing nothing at the time of the quote.
Is financing available for installation and replacement services?
Yes, financing is available for installation and replacement services throughout its service area.
What happens if a system installed by Hansen Super Techs does not reach the promised temperature range?
For systems it installs in a home, Hansen says it will replace them at no charge if the promised range is not achieved.