Business ProfileHVAC Companies in Moncton, New Brunswick
Parker HVAC Inc
Parker HVAC Inc
Parker HVAC Inc provides residential and commercial heating, air conditioning and refrigeration services from its Stoney Creek, NB location. Its work also includes pool heat pumps and ventilation and indoor air quality systems.
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Business Highlights
- It has a Red Seal Endorsed technician.
- It is a Lennox-certified company and an authorized Lennox dealer.
- It holds Honeywell Contractor Pro, Bosch Accredited Contractor and Nest Pro credentials.
- It is a member of the Heating, Refrigeration and Air Conditioning Institute of Canada.
- It maintains full insurance and Workers’ Compensation coverage.
- Its technician holds a Certificate to Handle Refrigeration, and the company maintains a current permit to buy refrigeration.
- It is an NB Power-recognized Total Home Energy Saving Program installer.
- It offers a No Overtime Ever pricing policy and 24/7 emergency availability.
Service Area
Based in Stoney Creek.
Active Business Listing
Parker HVAC Inc is one of 11 HVAC companies ProsGrade lists in Moncton, New Brunswick.
Active
Public local listing
Listing details
6 services listed, including Air conditioning, Heating and Ventilation and indoor air quality. Open 24 hours, 7 days a week. 75 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Parker HVAC Inc compares with the other 10 HVAC companies on ProsGrade in Moncton, using public Google ratings and review counts.
- Has more Google reviews (75) than 6 of the 10 other Moncton HVAC companies on ProsGrade.
Services Covered
6 services- Air conditioningDucted or ductless; mini-split or central; most brands.
- HeatingDucted or ductless systems; most brands.
- Ventilation and indoor air qualityDuctwork, humidifiers, dehumidifiers, HRVs, air purification systems and UV lights.
- Pool heat pumpsDiagnosis and service.
- Commercial refrigerationEquipment repair and maintenance scheduling.
- Warranty servicesMost warranty claims; Comfort Shield and Cornerstone options.
Reviews
What customers say
Positive reviewers praise punctual visits and knowledgeable, courteous technicians; one pool heat-pump customer says Ben used an extra spa contactor and had the unit running within an hour. One customer describes a back-ordered part prolonging an air-conditioning outage during a heat wave, unanswered messages and a dispute over billed labour hours. Another disputed a charge for a unit-placement drawing, saying the fee had not been agreed to.
Customer Reviews
Donald Leblanc
I called for my pool heat pump not working. I had an appointment within 2 days, Ben was on time, checked everything, found the problem. The contactor was the problem and Ben noticed that I had an extra one for the Spa that I wasn’t using so he switched the wires to that one and it works perfectly. He could’ve sold me a new part but he told me he could use that one. Within the hour the heat pump was working. He was very knowledgeable and very courteous and had a good sense of humour. My 3 children all have pools and they have a card of Parker HVAC on their refrigerator door. Thank you Ben, my heat pump works better than before. Don.
K Klein
I really wanted to support a small company. But our experience was not the best. From waiting for a part on back ordered, and make us wait even longer in the heat wave with no a/c is definitely not appreciated. On top 2 messages was left with no return call back.
As for the labor cost, we were charged for 5 hours , and they were here for 4 hours. Again, i know that maybe everyone is looking for money. But we paid off our unit and expected better service. It's unfortunate ?? that it has to come to leave a review to get a response.
Angeri Robertson
I had a similar bad experience with this company as so many other customers have mentioned with very expensive invoices arriving after they have been. In my case I received a charge of nearly $400 as they said it took 3 hrs to draw a single white line on MS Paint to show me where they planned to install the units pending no my approval. Never once was it ever mentioned or agreed upon to pay for them extra to do this. If this was mentioned I would have declined as thats a ridiculous cost. I promptly paid the call out fee and travel costs as per the invoice but refused to pay the not agreed upon charge for the photo that when things took at turn. Just as with so many other customer reviews they were quick to inform me of sending it to collections. Luckily I have all the documentation to dispute this with credit unions. What I do find fascinating though is the company’s response to bad customer reviews seems to always be that it’s a smear campaign by disgruntled customers or leaving bad reviews is a low ball. I don’t think so many customers can be in the wrong. Only recommendation I have would be to use a different HVAC company with a better reputation.
Meg Bell
Service was great! The service tech arrived on time, was very pleasant and knowledgeable, and happy to answer all my questions. Our LG mini split is working better than ever! Will be happy to have Parker HVAC, clean or service our unit whenever needed.
Meaghan Hudson
Ben was fantastic! Quick to answer my request, showed up on time and when he left, you would have never know he was here. He goes above and beyond and I couldn’t be happy with his services!
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Frequently Asked Questions
What financing application options does Parker HVAC offer?
For residential work, it can help customers apply through SNAP; for commercial work, it can help them apply through Intraloan.
What conditions and terms does Parker HVAC describe for an extended warranty?
The company says it can suggest an extended warranty after confirming the system is working, with options of up to 10 years of labour and parts coverage.