Local HVAC company in Olympia, Washington providing heating and cooling repair, system replacement, and maintenance with an emphasis on clear communication and dependable scheduling.
Clear explanations of findings and pricing, timely scheduling, and courteous technicians. Local office in Olympia, Washington for convenient service and follow-up.
Serving Olympia, Washington and nearby communities across Thurston County and surrounding areas.
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Heating and cooling diagnostics and repair, replacement of furnaces and heat pumps, air conditioning installation, and seasonal maintenance. Assistance with equipment options and budgeting is available during estimate visits.
Reviews frequently mention fast response when systems fail, including same-day diagnostics in some cases. Customers highlight clear pricing, helpful explanations of options, and straightforward installation processes. Many note courteous, knowledgeable technicians and smooth communication from office to field staff. Feedback also references clean workmanship and projects completed within the expected timeframe.
We were told our very old furnace would probably last if we had it serviced yearly, two weeks later it konked out! This company came out the same night to diagnose the problem (old furnace finally went out). They brought over space heaters to keep us warm while we waited for a new furnace and within a week we had a new furnace at a lower price than I was expecting! Exceptional customer service!! I am very pleased with this company and will definitely use them for any of our future needs and will 100% recommend them!! Thank you guys for being so quick and efficient in getting us warm again!!
I want to express my thanks and gratitude to Matt Ingrahm with Pacific Air Heating and Air Conditioning, for the reapir he serviced on our heating system. He was thorough, and knowledgeable. The cost for the repairs made was what I was told they would be.Matt was pleasant, and easy to work with.Thank you Pacific Air Heating and Air Conditioning, and to their service tech Matt Ingrahm. I recommend them for anyone's heating & A/C needs.
The entire crew at Pacific Air has been fantastic to work with. It was early-February and our 28+ year-old furnace finally quit (we knew it was on borrowed time). Pacific Air came out the same day to diagnose it and confirm replacement was the right call. They walked us through options, stayed within our budget, and made the whole process straightforward—pricing and scope were clear, with no surprises.Our furnace died on a Thursday, and by the following Tuesday we had a new system installed and the house was warm again! The team was professional and easy to communicate with. They were on time, kept the work area clean, and explained everything clearly. We’ll definitely rely on Pacific Air for our heating and AC needs going forward. Thanks again!
Matt came out and did a great job servicing our HVAC system. He was super knowledgeable and honest. These guys aren’t out to take all your money. Family owned good ol business. Will recommend to family and friends! Thank you Matt
The install for a new heat pump was seamless! I've never had a heat pump so it was a learning curve. Starting with Randy (sales rep) and ending with Phil (lead for the crew), they walked me through everything. Teresa kept me informed. The crew was professional and efficient. Pacific Air serviced my old furnace about 7 months ago and that was a perfect introduction to the company. I highly recommend Pacific Air! No need for comparisons...they are the best!
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