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Business ProfileHVAC Companies in Ottawa, Ontario

Rick Menard Heating & Cooling

Rick Menard Heating & Cooling

Rick Menard Heating & Cooling has served the Ottawa region since 1990. It handles heating, cooling and hot-water work, with furnace installations sized using Manual J load calculations.

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Business Highlights
  • Its technicians are employees, not subcontractors.
  • Its technicians are manufacturer-certified.
  • The company says it is fully licensed and insured.
  • The company says proper permits are pulled for every job.
  • The company guarantees heating repairs for two years.

Service Area

Ottawa, Orleans, Kanata, Barrhaven, Nepean, Stittsville and Gloucester.

Active Business Listing

Rick Menard Heating & Cooling is one of 12 HVAC companies ProsGrade lists in Ottawa, Ontario.

Active
Public local listing
Listing details

12 services listed, including Furnace installation, Furnace repair and Furnace tuneup. Open weekdays, closed on weekends. 1,112 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Rick Menard Heating & Cooling compares with the other 11 HVAC companies on ProsGrade in Ottawa, using public Google ratings and review counts.

  • Has more Google reviews (1,112) than 6 of the 11 other Ottawa HVAC companies on ProsGrade.

Services Covered

12 services
  • Furnace installationHigh-efficiency gas furnaces; Manual J load calculations.
  • Furnace repairDiagnosis, repair and service documentation.
  • Furnace tuneupAnnual tuneups.
  • Air conditioning installationTwo-stage and inverter central air.
  • Air conditioning repairFast diagnosis; written quotes; parts on the truck.
  • Heat pumpsAir-source systems.
  • BoilersIBC and high-efficiency condensing models for hydronic systems.
  • Boiler serviceAnnual service for hydronic systems.
  • Water heater installationTank, tankless and heat-pump models.
  • Water heater serviceAnode swaps, sediment flushing and tankless descaling.
  • FireplacesGas installation, conversion and service.
  • Geothermal systemsGround-loop systems; existing-system service and new-installation consultation.

Reviews

What customers say

Recent customers praise informative service. One customer says a technician was sent within a few hours after a nighttime furnace failure; another credits the team with installing a new hot-water tank.

Customer Reviews

Luc Robitaille

Professional, Responsive, Helpful, etc. The Rick Ménard Heating and Cooling team was excellent overall; providing me reliable information, options and ultimately installing a new hot water tank. I would recommend them to anyone experiencing heating and cooling issues. Thanks for giving me back hot water. My family appreciates it. Merci Luc Robitaille
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Julia Hussien

Belal serviced our fireplace and was excellent! He was fast, efficient, informative, and respectful of our time and home. He went out of his way to explain how to maintain the fireplace across the different seasons and what products to purchase to ensure we didn’t damage the unit. We will be going with Belal to service our AC, furnace, and humidifier as well!
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Chantal Alfred

I had been a client of Rick Menard Heating & Cooling for years. Very friendly staff and informative. My husband attempted without success to change the thermostat and Maxime explained what the issue was. He also provided tips on how to properly maintain my furnace. Highly recommend ??
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chantale mcgrath

Service was fantastic! Our furnace died in the night and we called around a number of different places, with the earliest time being two days from now that we could have someone out to take a look at our furnace (it’s winter and the house is cold!). Most places wanted us to subscribe to a care package plan in order for them to come out and see us. Rick Menard was much more accommodating and had a technician sent out within a few hours. Service was great enough that we won’t even shop around for other quotes and will have our furnace replaced with them in the next few days. Fantastic customer service!
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Jacques Cote

I dealt with Alain of Rick Ménard Heating and Cooling to enquire about a new hot water boiler to heat my bungalow. Alain is a sympathetic individual, well knowledged and with no sale pressure open to accept any of my questions, anytime. After my additional own researche and his good advice, I decided to purchase a high performance boiler installed by himself seconded by two good employees of the company. Overall, excellent service and excellent product suggested and chosen. Rating A++ NB: if interested, the boiler chosen was a Canadian made boiler from the company IBC from British Columbia,model VX 110 k btus. Jacques Cöté
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Frequently Asked Questions

How long does Rick Menard Heating & Cooling take to install a furnace?

A standard residential gas-furnace swap takes one day when the existing venting and gas line are correctly sized. Upgrading to a 96% condensing furnace can add a few hours for vent rerouting.

How long does Rick Menard Heating & Cooling take to install an air conditioner?

A standard residential installation takes one day with an existing line set. Replacing the line set or running one for the first time takes two days.

Does Rick Menard Heating & Cooling handle no-heat and no-AC emergencies?

It is on call around the clock for no-heat and no-AC emergencies. A dispatcher answers year-round, and a written quote is provided on site before work begins.

Does Rick Menard Heating & Cooling offer financing?

Most installations qualify for monthly financing through partner programs. Rebates are also available from the Ontario government and Enbridge.