Basic Profile

1st Class Heat & Air

HVAC Companies in Plano, Texas
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1st Class Heat & Air

Local HVAC contractor providing repair, replacement, and maintenance for residential systems in Plano, Texas and surrounding areas. Known for quick diagnostics, friendly communication, and practical solutions.

Why Homeowners Choose This Business

Customers frequently mention fast arrival, clear communication about issues and options, and pricing that matches the work discussed. Technicians are described as knowledgeable and courteous, with several reviews noting fixes completed on the first visit Local experience that helps homeowners across Plano, Texas compare a more region-aware provider.

Service Area

Plano, Texas-based with service available in nearby North Dallas suburbs. Call to confirm coverage for your address.

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Public profile details

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Emergency Service - Open 24 hours daily per Google listing; call for current availability and response times.

Services Covered

  Renovation Services
  AC Repair
  Furnace Repair
  HVAC installation
  Maintenance
  Heat Pump Service
  Installations
  Repairs
  Thermostat Replacement
  HVAC Maintenance
  Airflow Diagnostics
  Duct troubleshooting
  Same Day HVAC
  Home HVAC services
  Cooling System Repair
  Heating System Repair

AC repair and troubleshooting; furnace and heat pump repair; HVAC system replacement and installation; seasonal maintenance and tune-ups; thermostat diagnosis and replacement; airflow and duct-related checks.


Reviews

Recent Reviews

Google Review
Conner Brayton on 1st Class Heat & Air

Chris came out and fixed an issue that a prior Air Duct Cleaning company messed up; and within 5 minutes of being there he was able to address the issue and get our AC up and running (on a Friday at 5 nonetheless). Chris waived the service call fee, which really meant a lot to my wife and I. We have used 1st class before and will continue to do so going forward, thank you again Chris and thank you 1st Class Heat & Air!

We’re long time customers of 1st Class Heat & Air. Chris M - our technician diagnosed the issue with our AC unit quickly and explained in details. He answered all our questions. He wasn’t trying to oversell anything for us and also checked up whole our system and gave us a couple of good pieces of advice. We definitely will be using this company again.

Google Review
Taryn Wilde on 1st Class Heat & Air

Wonderful service. Upstairs AC stopped working and they were at my house within 30 minutes of me calling them. Art was very knowledgeable and figured out the problem within minutes. I had a previous company come out a month prior due to the same problem and they didn't know what the issue was, somehow got my AC working and told me it was a fluke that my AC shut off. Art solved my issue and educated us on how to avoid that in the future. Fair price and great service. Will definitely be our go to guys in the future! Thank you!

We had an amazing experience with this company. Our upstairs A/C unit stopped working. James came out quickly and provided us with a fair price. He was kind and very professional. He even came back the same day when we informed him the upstairs unit wasn’t cooling and made some adjustments. If you are looking for a company that is honest, affordable and reliable, this is the business to use. Highly recommended

Google Review
Dustin Anderson on 1st Class Heat & Air

True to their name, we got absolute 1st Class service!! We called them just after 5pm on a Friday to get our 3rd quote to replace our two AC units. We talked with Randy and he answered all our questions, was very helpful, honest and easy to talk with. Was able to provide a quote over the phone and even though it was Friday evening, he sent someone out to walk us through everything. Aaron arrived shortly after and was super helpful, friendly, and easy to talk with. We settled everything, and they were able to get two crews to come out the following morning on Saturday. All the technicians were great, friendly and hard working. With 2 dogs in the house and 3 young kids, the technicians were very friendly. They replaced both units all in one day. Super happy with 1st Class, the customer service, promptness, pricing, and overall experience. Would definitely recommend!

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Special Offers

Same-Day Service

Same-day service may be available for certain jobs.


Frequently Asked Questions

Common calls include AC repairs during the warmer months, heating repairs in cooler seasons, and thermostat or airflow issues year-round. Many homeowners also schedule seasonal tune-ups to reduce breakdowns and improve efficiency.

Customer feedback often notes same-day service, including late afternoon calls. Exact timing depends on current demand and your location, so calling ahead is the best way to get an estimated arrival window.

Yes, technicians work on central air conditioners, furnaces, and heat pumps. They can diagnose issues, perform repairs, and discuss replacement options when systems are at the end of their service life.

Ensure the thermostat is set correctly, confirm the breaker and disconnects are on, and replace or check the air filter. If the unit still won’t cool or is short-cycling, a diagnostic visit can pinpoint the issue safely.

Seasonal tune-ups are available and frequently mentioned by homeowners as helpful for reliability. For current maintenance plan details and scheduling, contact the office or visit the company’s website.
 Not Verified

Opening Hours


  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

Business Details


Business Rating
Not Currently Available Not Verified
Address
2712 S Rigsbee Dr #5, Plano, TX 75074
Business Type
general_contractor
Website

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