Business ProfileHVAC Companies in Portland, Maine
Johnstone Supply
Johnstone Supply
Johnstone Supply's Portland branch is a wholesale HVAC/R distributor serving professional contractors with equipment, replacement parts and installation supplies. The Balsan Group acquired its Portland store in 2020.
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Business Highlights
- The Balsan Group is family-owned and operated.
- Many employees have HVAC backgrounds and continue ongoing training and development.
- The group says its network offers access to over one million parts, many on a same- or next-day basis.
Service Area
Portland, Maine; Maryland to Maine.
Active Business Listing
Johnstone Supply is one of 10 HVAC companies ProsGrade lists in Portland, Maine.
Active
Public local listing
Listing details
9 services listed, including HVAC equipment, HVACR parts and Hydronics and plumbing products. Open weekdays, closed on weekends. 14 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Johnstone Supply compares with the other 9 HVAC companies on ProsGrade in Portland, using public Google ratings and review counts.
- One of 10 Portland HVAC companies on ProsGrade.
Services Covered
9 services- HVAC equipmentfurnaces, packaged units, split and mini-split systems, air handlers and evaporator coils
- HVACR partsOEM parts, coils, compressors and controls
- Hydronics and plumbing productsboilers, hydronic heaters, water heaters and pumps
- Refrigeration equipmentair-cooled condensers, chillers, condensing units, ice machines and unit coolers
- Air distribution suppliesducting and sheet metal, grilles, diffusers and registers
- Installation and maintenance suppliesfittings, insulation, line sets, pipe and tapes
- Test instrumentsairflow, combustion, leak, pressure and temperature/humidity measurement
- Contractor trainingin-person and online
- Technical supportTSA team assistance
Reviews
What customers say
Customers praise the staff's helpfulness and HVAC knowledge. One reviewer reports disorganized practices and says nobody was available to call while management was on vacation.
Customer Reviews
Doug Quist
Joe and the crew are super helpful. They are very knowledgeable and will advocate for you with their suppliers when needed. Highly recommend.
Joel Dube
Our Rep Megan is awesome, responsive, professional and patient. Super happy to have her on our team. Got a call from a delivery driver who initially had trouble finding us, he was great as well and even with the tricky location he was totally on time.
Bobbi Green
So excited that I found this company local not too far from where we live to find the one part we needed to complete our heat pump installation! All the guys in there are very professional, helpful, energetic, and friendly. Highly recommend! For all of your HVAC needs!
Jacob Ryan
Great company, amazing customer service, and knowledgeable staff with many resources such as equipment sizing or technical support. I highly recommend Johnstone Supply!
Randy Ramos
Horrible experiences. Disorganized and un-business-like practices. No sense of accountability. Dilligence is obviously unheard of there. These people tell me there's nobody to call when the management is on vacation. GO ELSEWHERE!!
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Frequently Asked Questions
Does Johnstone Supply sell directly to homeowners?
No. It is wholesale-only and does not sell directly to homeowners.
What is required to open a Johnstone Supply account?
Purchasers must provide identification; the local store verifies the information before enabling the account.
What pickup and delivery options does Johnstone Supply offer?
Options include will-call pickup and job-site deliveries, with rush service in two hours.
What information helps Johnstone Supply's technical support team?
Model and serial numbers, along with photos, help the TSA team assist more quickly.