Local HVAC contractor in Reno, Nevada providing diagnostics, repairs, replacements, and maintenance for furnaces, air conditioners, and related systems. Known for practical recommendations and clear communication.
Clear communication, practical repair-first guidance when appropriate, and technicians who show up prepared to solve problems. Nearby team familiar with Northern Nevada climates and common system issues.
Reno, Nevada, Sparks, and surrounding Washoe County neighborhoods.
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I had some electrical issues at my unit and was told someone could make it out between 9am and 1pm. No one showed up. I had to call the office for them to inform me that they told the landlord they would need to reschedule. The landlord was NOT informed of anything. Now I need to wait two more weeks for someone to come out and fix our issue. This is very unprofessional. You think they would inform the person that they scheduled the appointment with. HOPEFULLY, they will be able to make it out next time.
FANTASTIC!I was told by another well-known Heating and Air Conditioning company in town that I absolutely needed to replace my furnace ASAP. The cost was around $7,500. I was referred to Paul's by a family member and one of the owners (James) actually showed up to inspect my furnace himself. I told him what the other company had said and showed him their report. Within 15 minutes he determined I did NOT need a new unit. He had his team schedule a technician to come repair the issues which cost $600. Paul's easily could have taken advantage and sold me the same story about replacing my furnace for 10x the cost. They did not. This company truly cares about providing the best service for their customers. Their honesty has gained them a customer for life. I highly recommend Paul's.
The staff is absolutely amazing. They did amazing work on my father's home. So friendly and understanding and kind. I will Recomend them to anyone.
Paul’s Heating and A/C has done excellent work for me and I highly recommend them! You get to talk to a real person (Reagan) when you call and she is friendly and helpful. On one of the (so far) hottest days of the year my A/C wasn’t working. Josh and Jimmy added me to the end of their already busy day at 5pm on a Friday. They came up with a solution that is keeping me cool until they return with a more permanent resolution in 2 weeks. Both are friendly and explain things clearly. Paul’s has also installed a furnace in my house. Thank you, everyone!!
Great customer service and knowledgeable techs. First called them back of March 2022 to inspect my furnace due to an odor coming from my garage. They took a borescope and showed me the crack on the pipe where the leak was coming from. They sent me a quote for a replacement and figured I wouldn’t need it till winter, so I held off. January 2023 Shopped around with other HVAC companies and was a bit higher. Called Paul’s and they honored the original quote, also offer military discount and finance options. Would definitely recommend this company.
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