Heating and cooling service for homes and small businesses, including troubleshooting, repair, and replacements. Options available for standard and heat pump water heaters.
Local Rockford presence, phone and web contact options, and service offerings that cover common heating, cooling, and water heater issues.
Rockford and nearby Winnebago County communities.
Heating and cooling diagnostics, furnace and air conditioner repair, system replacement, thermostat service, and water heater replacement including heat pump units.
Recent reviews often mention quick response when heat failed and courteous on-site service. Some customers highlighted successful replacements, including a heat pump water heater, and noted improved performance. There are also critical reviews reporting delays, missed appointments, and unfinished work tied to larger projects. Feedback suggests experiences vary by job size and scheduling.
I wasn’t getting any hot water so we called Improved Confort. They replaced it with a heat pump water heater and it went amazing!! Water stays hot longer now all thanks to them!! THANK YOU!! glad i called.
I started smelling a strong smell of gas, I decided to call improved comfort. BEST decision i ever made!!! They came and replaced since it’s unsafe. They are a lifesaver literally thanks again!! Recommend 100%
Just wanted to say thank you to AL from improved comfort hvac we experienced no heat in the middle of the night and AL came and fixed our problem. I highly recommend improved comfort for their professionalism and knowledge Definitely 10/10
Work not completed and this contractor is not refunding money that I paid for a down payment. Just empty promises and a lack of follow through.I had a bad experience using with this company. My company paid Improved Comfort just under $25,000.00 and no work has been completed for 2 customers. One Air conditioner was paid for in full and the work was never completed while the contactor had several months to complete the work. I hired this contactor for large project and he asked for more money up front and took several months to again not complete the project.A demand for payment was issued to this contactor and the contractor just gave empty promises would not even answer my call regarding repayment for work that they did not complete.
I wish we had the same experience as others. This is by far the most unprofessional way to communicate. Al required me to text several days in a row just to get a response from him. This all started Sept 9th and the job has YET to be completed. He scheduled us for today 10/12 (two weeks ago) and I have not received a response to my text asking if we are all set and if there was a window we could expect them, nothing. This whom my home warranty called for a plumbing issue; there is no way I would call this business. Ever. Terrible experience.
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