Johandry Bautista
I wasn’t getting any hot water so we called Improved Confort. They replaced it with a heat pump water heater and it went amazing!! Water stays hot longer now all thanks to them!! THANK YOU!! glad i called.
Business ProfileHVAC Companies in Rockford, Illinois
Improved Comfort Rockford HVAC & Furnace Repair Pros, Inc.
Improved Comfort Rockford HVAC & Furnace Repair Pros, Inc.
Improved Comfort serves residential and light commercial customers in Rockford and nearby Illinois communities with heating, cooling and indoor air quality services. Its work includes furnace and AC installation, repair and maintenance, duct cleaning, and indoor-air products such as HEPA filters and UV lights.
Last Updated October 2, 2026.
Business Highlights
- The company says its team includes licensed HVAC technicians, plumbers and electricians.
- It advertises emergency service and a satisfaction guarantee.
- Qualified customers may receive assistance through its Weatherization Assistance Program.
Service Area
Rockford, Loves Park, Machesney Park, Belvidere, Roscoe, Rockton and Winnebago.
Active Business Listing
Improved Comfort Rockford HVAC & Furnace Repair Pros, Inc. is one of 10 HVAC companies ProsGrade lists in Rockford, Illinois.
Active
Public local listing
Listing details
4 services listed, including Furnace installation, repair and maintenance, Air conditioning installation, repair and maintenance and Duct cleaning. Open 24 hours, 7 days a week. Rated 4.7 from 82 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Improved Comfort Rockford HVAC & Furnace Repair Pros, Inc. compares with the other 9 HVAC companies on ProsGrade in Rockford, using public Google ratings and review counts.
- Ranks in the top half of the 10 Rockford HVAC companies on ProsGrade by Google rating and review volume.
- Rated 4.7 on Google, at or above the 4.7 average of other Rockford HVAC companies on ProsGrade.
- Has more Google reviews (82) than 5 of the 9 other Rockford HVAC companies on ProsGrade.
- One of 5 Rockford HVAC companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
4 services- Furnace installation, repair and maintenance
- Air conditioning installation, repair and maintenance
- Duct cleaning
- Indoor air quality equipmentair purifiers, HEPA filters, UV lights and humidifiers
Reviews
What customers say
Customers describe successful help with hot water and a late-night no-heat problem; one says a heat-pump water heater replaced the old unit, and another credits Al with fixing the heating issue. Other customers report unfinished work and poor follow-through: one says work on an air conditioner paid for in full was not completed and a down payment was not refunded, while another says a plumbing job remained unfinished after unanswered scheduling texts.
Customer Reviews
alexandraaa xx
I started smelling a strong smell of gas, I decided to call improved comfort. BEST decision i ever made!!! They came and replaced since it’s unsafe. They are a lifesaver literally thanks again!! Recommend 100%
David Ortiz
Just wanted to say thank you to AL from improved comfort hvac we experienced no heat in the middle of the night and AL came and fixed our problem. I highly recommend improved comfort for their professionalism and knowledge Definitely 10/10
Michael Callahan
Work not completed and this contractor is not refunding money that I paid for a down payment. Just empty promises and a lack of follow through.
I had a bad experience using with this company. My company paid Improved Comfort just under $25,000.00 and no work has been completed for 2 customers. One Air conditioner was paid for in full and the work was never completed while the contactor had several months to complete the work. I hired this contactor for large project and he asked for more money up front and took several months to again not complete the project.
A demand for payment was issued to this contactor and the contractor just gave empty promises would not even answer my call regarding repayment for work that they did not complete.
Michelle Quintero
I wish we had the same experience as others. This is by far the most unprofessional way to communicate. Al required me to text several days in a row just to get a response from him. This all started Sept 9th and the job has YET to be completed. He scheduled us for today 10/12 (two weeks ago) and I have not received a response to my text asking if we are all set and if there was a window we could expect them, nothing. This whom my home warranty called for a plumbing issue; there is no way I would call this business. Ever. Terrible experience.
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Frequently Asked Questions
Does Improved Comfort offer free estimates?
It offers free, no-obligation estimates for new system installations and indoor air quality assessments.
How often does Improved Comfort recommend HVAC servicing?
It recommends servicing the HVAC system at least once a year, with AC service in spring and heating service in fall.