Aire Serv of Round Rock

Jan 2025 Chris fixed my heater,diagnosed quickly & repaired (great technician ) Jan 2026 heater not working. Zion diagnosed quickly repaired (warranty) 1 week later heater problems again, Chris came out again found & repaired the problem that was not Air Serv's making or caused by them. He spent over an hour repairing this for me. NO CHARGE. Their concern for getting our heater repaired for us & fitting us in their busy schedule when the weather was freezing outside shows there commitment to the community they service

Fantastic customer service, convenient scheduling, did not try to upsell an A/C system I didn’t need. I would highly recommend this company for any A/C and heating needs. Chris, Dona and Zion were wonderful to work with. From the 1st call to set up and estimate to the installation of unit-I couldn’t be happier. Thank you for your professionalism and I will be referring Aire Serv to my friends.

The first time I needed AC service, I called several companies in my area, but most of them said they don’t service commercial units. When I finally spoke with Mrs. Dona, she immediately said “Yes, we do!” I even repeated my question just to be sure, and she confidently confirmed and had a technician scheduled to come out within two hours. I received timely email and text updates with the technician’s ETA and even a photo for identification, which was such a professional touch. Today, I experienced similar issues and called again to schedule service. Even though Mrs. Dona wasn’t in the office, she still personally answered the call and made sure my appointment was scheduled. Thank you, Mrs. Dona, for your excellent service and dedication!

Had the chance to meet both Chris and Zain who were able to get me feeling cool in my home again. They were on time, took the time to walk me through my HVAC system and pointed out some great and bad things about it. They resolved my issue in a timely manner and I felt comfortable that they were doing honest work. I look forward to using Aire Serv again in the future.

Chris was a joy to work with, he was very professional and walked me through all the different services he would provide and let me know which fixes were most essential and which could wait so I could budget for them. While the work was being done there was minimal interruption as I work from home and I appreciated the consideration. The price was much lower than we were quoted by another group. Would recommend this company to family or friends.