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Business ProfileHVAC Companies in Round Rock, Texas

Koala Cooling: HVAC Department

Koala Cooling: HVAC Department

Koala Cooling & Plumbing was founded in 2019 and has an HVAC department in Round Rock. The department handles HVAC repair, AC system replacement and indoor air quality solutions for homeowners across the Greater Austin area.

Last Updated October 2, 2026.

Business Highlights
  • It lists Texas HVAC License TACLA26515E.
  • It is fully insured for all work performed.
  • It is a Carrier Factory-Authorized Dealer.
  • It is a Lennox Factory-Authorized Dealer.
  • It is family-owned.
  • Its written 100% satisfaction guarantee covers repairs, installations and service calls.

Service Area

Austin, Cedar Park, Georgetown, Hutto, Leander, Pflugerville, Round Rock and Taylor.

Active Business Listing

Koala Cooling: HVAC Department is one of 12 HVAC companies ProsGrade lists in Round Rock, Texas.

Active
Public local listing
Listing details

7 services listed, including AC repair and maintenance, AC replacement and installation and Mini-split systems. Open 24 hours, 7 days a week. Rated 4.9 from 949 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Koala Cooling: HVAC Department compares with the other 11 HVAC companies on ProsGrade in Round Rock, using public Google ratings and review counts.

  • Ranks in the top half of the 12 Round Rock HVAC companies on ProsGrade by Google rating and review volume.
  • Has more Google reviews (949) than 10 of the 11 other Round Rock HVAC companies on ProsGrade.
  • One of 12 Round Rock HVAC companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Trust Signals

Open 24 hours; call for availability and response times.

Services Covered

7 services
  • AC repair and maintenancecapacitors, refrigerant leaks and full system diagnostics
  • AC replacement and installationunit selection based on home, budget and comfort needs
  • Mini-split systems
  • Furnace and heating repair
  • Heating replacement and installation
  • Heat pump servicesinstallation and repair
  • Indoor air quality solutions

Reviews

What customers say

One customer describes a new air-conditioner installation as professional and efficient, and says the team explained everything clearly. Another reviewer praises the team's friendly, timely communication. A customer with an after-hours thermostat issue says a technician came the following morning and got everything working.

Customer Reviews

Ana Alpizar

Exelente work Koala Cooling. I recently had a new air conditioner installed in my apartment by they and I’m extremely satisfied with their service. The installation was done professionally and efficiently. The team arrived on time, explained everything clearly, and made sure everything was working perfectly before leaving. What I really appreciated is that they also offer additional maintenance services, which gives me peace of mind knowing I can rely on them in the future to keep my system running smoothly. I highly recommend Koala Cooling to anyone looking for reliable and professional air conditioning services!
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Xan Pepper

We recently had a new AC system installed. I started having issues with our old thermostat, and of course it was after hours. They still made a point to be out the following morning as soon as they possibly could, and technician Evan Anderson came by and had everything up and working in no time. So far have had a good experience with Koala Cooling overall.
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Jason Marcordes

I had the opportunity to interact with Stacie and the team at Koala Cooling in a professional capacity, and they were incredibly responsive, generous, and knowledgeable. It’s immediately clear they are true experts in HVAC repair and installation. Their willingness to share insight and best practices speaks volumes about their professionalism and integrity. If their internal standards are any indication of how they serve customers, Koala Cooling is a top-tier operation.
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kennie Jones

Dustin and Isaiah saved the day at my house. The heater had stopped working and it was COLD! They now have the house warming up again and I'm thrilled. In addition to getting the heater up and running they were also very easy to chat with when they were explaining the problem. Management should give them a really nice Christmas bonus. ??
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Ashley Kaspar

Our schools have had a great experience working with this company. Isaiah did a very thorough job at both of our schools with our routine maintenance. Evan responded quickly to get us set up with a brand new unit. Dustin was very helpful in coordinating all our different projects. Mia always answers our questions and helps get us scheduled with a positive attitude. Everyone has been friendly, helpful and timely in communication. Highly recommend.
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Frequently Asked Questions

How long does a Koala Cooling HVAC installation usually take?

Most residential installations can be completed in one day. Larger or more complex projects may take longer, and the company provides a clear timeline before work begins.

How often does Koala Cooling recommend HVAC tune-ups?

It recommends service twice a year: air conditioning in spring and the heating system in fall.

Can Koala Cooling complete HVAC repairs the same day?

Its technicians aim to get an AC or heating system running the same day when the schedule allows.