Business ProfileVerifiedHVAC Companies in Santa Clara, California
Upgrade Home Services, HVAC
Upgrade Home Services is based in Milpitas and provides HVAC service in Santa Clara. It says it has served the area since 2002. Its work includes heating, air conditioning and indoor air quality.
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Business Highlights
- It is family-owned and operated.
- It is a Carrier partner.
- It identifies its contractor license as 1066776, with B (Building) and C-20 (Heating, Air Conditioning and Ventilation) classifications.
- The company describes its HVAC team as trained and certified, with experience across major brands.
Service Area
Campbell, Cupertino, East Palo Alto, Fremont, Los Altos Hills, Los Gatos, Menlo Park, Milpitas, Monte Sereno, Mountain View, Newark, Palo Alto, Redwood City, San Carlos, San Jose, Santa Clara, Saratoga, Sunnyvale, Sunol, Union City, West Menlo Park and Woodside.
Public local listing. Upgrade Home Services, HVAC is one of 7 HVAC companies ProsGrade lists in Santa Clara, California.
Listing details
12 services listed, including AC repair, AC tune-up and AC replacement. Open Monday to Saturday. 153 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Upgrade Home Services, HVAC compares with the other 6 HVAC companies on ProsGrade in Santa Clara, using public Google ratings and review counts.
- Has the most Google reviews (153) of the 7 Santa Clara HVAC companies on ProsGrade.
Services Covered
12 services- AC repaircentral cooling, ductless mini-split and heat-pump HVAC systems
- AC tune-upvisual inspection; filter replacement and minor fixes; performance testing
- AC replacementcentral cooling, ductless mini-split and heat-pump systems
- Zoning system installationthermostats for each room or zone; dampers in the ductwork
- Heating repair
- Duct repair & replacement
- Heat pump
- Ductless mini-splitinstallation and repair
- Water heater maintenancetank flushing; checks of the anode rod, thermostat and temperature relief valve
- Water heater replacement
- Heat pump water heater installation
- Air duct cleaning
Reviews
What customers say
Customers praise clear options, prompt answers and communication during installation. One customer says a new furnace had a manufacturing defect when unpacked; Victor arranged a replacement the next business day and completed installation before noon. Another customer says Victor returned to check a heater that had stopped working and found paper blocking airflow in a vent.
Customer Reviews
Emily Carlson
Highly recommend Upgrade! Victor was very knowledgeable about a variety of HVAC products, and we are very pleased with the results of the install. Even though we had a lot of questions, he took the time to answer them and provide us with multiple options. Out of every company we spoke with, Upgrade was the most personable, and they were upfront about the cost for the equipment and labor. We felt this made them the most reliable. Definitely very happy with our new system!
Joseph Hoang
Victor was wonderful. He came out to check why my heater was not running. He did a lot of testing and found the heating system was in working order. Somehow after he left, I tried to turn on the heat and no heat would come on. I called Victor again. He came back to my house to check and found paper stuck in a vent blocking airflow so the heater couldn't run.
After all that work, he charged me nothing because he said he didn't have to replace anything. He was so honest and did not try to sell me stuffs. I definitely will call Victor for my future HVAC works. Since there is no box showing $0 for the question: "How much did you pay?", I clicked the box showing the range of $1-100. Thanks very much Victor for your honesty and integrity.
Melina Teno
I had an excellent experience with Upgrade Home Services from start to finish. The team was professional and incredibly knowledgeable.
What truly stood out was the care and attention they showed while diagnosing and navigating the issue in our home.
It’s not easy to find reliable and honest service these days, but this company truly exceeded my expectations. A special shoutout to Gina and Victor — they are simply the best!
I would absolutely recommend Upgrade Home Services to anyone looking for high-quality work and outstanding customer service.
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Frequently Asked Questions
How often does Upgrade Home Services recommend an AC tune-up?
For most AC systems, routine maintenance usually need not be scheduled more than once a year; older, less efficient systems may benefit from two tune-ups.
Does Upgrade Home Services offer emergency heating repairs?
It offers 24/7 emergency repair for heating malfunctions, including at night and on weekends.
Does Upgrade Home Services offer financing?
Financing options are available for installations and replacements.
Can Upgrade Home Services add zones to an existing HVAC system?
The company can assess the existing system to identify needed changes; adding zones may require variable-speed equipment and other upgraded components.