Alaskan Air Conditioning & Heating Tucson

Arturo arrived and was very professional and personable. He listened to me and showed a genuine interest in what I was explaining. He explained in detail what his process would be to check my AC unit. He later described problems he found, showing me photos. He prepared a list, then we sat down and went over the cost and options. He added my military service into the equation and gave me a number of payment options. Arturo is highly qualified and easy to understand which helped me to make a decision I could afford. I plan to do business with Alaskan in the future. I highly recommend Arturo for AC service.

Alaskan AC just serviced my air conditioning system and they knocked it out of the park! Roque was friendly, extremely knowledgeable, and genuinely helpful from start to finish. I never once felt like I was dealing with a pushy salesperson whose only goal was to make a sale—he simply focused on doing the job right and making sure I was completely satisfied. I truly appreciated his straightforward, no-pressure approach. Looking forward to working with Roque and the Alaskafication team again whenever my system needs service. Highly recommend!

I have been an Alaskan AC customer for a few years and recently had a technician out to give me a quote on an air duct cleanig and the last alaskafication service. I was extremely disappointed when my quote for repairs came in at almost $3000. After doing some research and speaking with some friends, I determined that I wanted to get additional quotes from other companies in the Tucson area. I contacted Right Way and Goettl, both of which came in at about $1700 less than the price I was quoted with Alaskan. On top of that quote , there were several concerns brought to my attention by both other companies that the Alaskan tech completely missed, like dirty coils. I strongly advise anyone looking for services with Alaskan to get quotes from other companies. Although Alaskan says their services are different and better, it's hard to believe that when an AC service is simply an AC service. In addition, I would advise Alaskan AC to have their techs quote closer to what is a normal range for services. I understand that the technicians work primarily on commissions, but I feel that they are pricing themselves out of business and taking advantage of thier customers. I ultimately accepted a bid and decided to go with Right Way and I've signed up for their annual service plan as well. This was an unfortunate circumstance because I've had good experiences with Alaskan in the past, but this has been been such a negative experience that I won't be using their services going forward.

Caleb recently serviced our air conditioner, and I can't recommend him enough! He was friendly, thorough, and demonstrated impressive knowledge about the system. He quickly identified and addressed a couple of minor issues while providing helpful tips for optimal performance. Overall, Caleb made the process seamless, and our AC is running better than ever!

Jacob was very friendly. He explained everything about the system. He explained everything that he was gonna do and what he was gonna look at very professional very courteous and neat. I would say he is a very great advocate for your company.