Russett Southwest Corporation

Adam H was knowledgeable , An actual professional in his line of work - came to our house for a diagnostic visit - we had no signs of life in our ac system no power at all when he arrived coming off another company’s visit that solved nothing and gave us no clarity just a 14 thousands dollar price tag and no real answers so we were skeptical - he got to work and got us real answers and problems we could identify and look at with pictures and a full report - guided us to a logical decision based off evidence he could present - completely better way of doing things then the last company and we appreciated it - Replaced a single current controller outside and our ac was running - replaced a blown fuse and notified us of other issues that may come along and presented clear paths to solving them - Adam deserves this review and recognition from Russet the company that he stands for and Behind ! Thanks russet and Adam H

Jacques did an excellent job working on my AC unit! I was shown pictures and given detailed information every step of the way! He is extremely courtesy, professional and kind! I highly recommend Jacques with Russet Southwest. Thank you, from a long time customer!

We recently had Russet out for a full duct cleaning, and once again they exceeded our expectations. The technicians, Aaron and Zion, were right on time, courteous, and extremely conscientious throughout the entire process. Before starting, they took the time to clearly explain the scope of the work in appropriate detail so we knew exactly what would be done. They also provided before-and-after pictures, which really showed the thoroughness of their work and gave us complete confidence in the results. When they finished, they made sure everything was cleaned up carefully—leaving our home just as neat as they found it. We have been customers of Russet for 19 years, ever since we purchased our home and had them install a replacement HVAC system several years ago. Over the years, every technician who has worked on our systems has been highly professional. It truly doesn’t matter who shows up—you can count on the job being done correctly and with care every single time. We give Russet our highest recommendation. Their consistency, professionalism, and commitment to quality service are the reasons we’ve trusted them for nearly two decades.

Nora provided an outstanding customer service experience over the phone. From the moment she answered, she was warm, friendly, and genuinely attentive. She listened carefully to my concerns, asked thoughtful questions to fully understand the situation, and explained everything clearly and patiently. Also, Sal was an excellent technician and provided outstanding service from start to finish. He was knowledgeable, professional, and clearly experienced in his work. He took the time to explain what needed to be done, answered all of my questions, and made sure I understood the process.

There are so many HVAC companies that I find it hard to choose one. I had heard of Russet SW for years, but never tried them until now. I'm glad I did! They installed my new AC and heater system and did it right on time, quickly, and professionally. Danny and Rene were both really good to work with. They obviously had a lot of experience because they knew exactly which wire and which pipe and which sensor went where. It was a bit of a complicated installation because of the cramped space available in my house. But they measured everything ahead of time and made it work. They also coordinated with the crane operator to deliver the new compressor to my roof and remove the old unit. Once it was up and running the system was blowing very cold air, stronger than my previous one did. And when we tested the heater it was good hot airflow as well. The guys worked hard but also had a fun sense of humor and were careful about cleaning up and respecting my property. I would definitely recommend them for other people who need A/C or heating service -- or a full new system installation!