Comfort 360, Inc. (Comfort Air)

Austin was courteous and professional and quick about doing my HVAC tuneup. Had good suggestions dealing with potential future issues. Comfort Air did initial install of my AC unit had has been doing annual maintenance over several years. I would recommend them to everyone.

Very honest company. They took the time to clearly explain what was going on with the system, which I really appreciated. Daniel was professional, knowledgeable, and very good at what he does. It’s nice to work with a company you can trust. “Highly recommend.”

We asked to not be upsold when they first arrived. They kept suggesting other services not related to our repair. Even when reminded they still kept pushing extra work and services. We asked for an itemized quote. They don't do itemized quotes. I do not like doing business with someone who won't tell me what they are charging me for. A replacement motor online is around $200. Their quote was $936. I can see paying extra for the motor, but the labor couldn't possibly make up the difference. It's a ten minute job, at most. 4 small screws, 3 hose clamps and 2 wiring harnesses. I was a Service Engineer who taught maintenance classes. I'll replace it myself. I refuse to be taken advantage of. I paid for the diagnostic service call. It was the only reasonable part of the call at $172. I see you replied. You just don't get it! If you don't supply an itemized quote, you're not being transparent with your customers! I want to know what I'm paying for!

I had a great experience with Comfort 360, Inc. when my heater stopped working properly. Mr. Bradford came out and quickly diagnosed the issue, explained everything clearly, and fixed it efficiently. He was incredibly nice, professional, and genuinely kind throughout the entire visit, which made the situation much less stressful. I truly appreciate the quality of service and care he provided. I highly recommend Comfort 360, Inc. to anyone looking for reliable and honest HVAC service!

After 28 years, it was time to replace our gas furnace and A/C. Andy was very patient, and I hired Comfort 360 based on his professionalism and because I fwlt I could trust him. They had to create an entirely new return air duct, which exceeded the scope of work. I was at their mercy (it was 92 degrees outside).and the cost of that upgrade was reasonable. Their installers (Josue and Anton) were very professional and stayed late to finish the job. UPDATE 8/23/25: both upstairs and downstairs are 72 degrees and it’s 98 outside. Upsizing the return air duct made a huge difference: the upstairs used to be 6 degrees warmer than down and our SW facing bedroom was the hottest in the house. Not anymore. Upstairs and downstairs are the same temperature now. The air quality is noticeably improved: we are all sleeping better. There are two remaining items they are addressing. The financing terms (from GoodLeap) were exactly as quoted and i expect a lower gas bill this winter. I couldn’t be happier.