Tri-Tech Heating Inc

Amazing and affordable!! Taylor came out to diagnose, then fixed/cleaned, my mom's 33 year old gas fireplace stove. It looks BRAND NEW!! In all the years it had been "serviced" in the past the other companies never cleaned it (pilot ignitor, especially)!! Bravo, Taylor! And thanks to Tri-Tech for fair affordable pricing!! My mom, who is retired and on a fixed-income, really appreciates it, especially!

My circa 1996 natural gas fireplace stopped working. Service Tech Matthew Amoruso diagnosed the problem, cleaned my fireplace and even fixed the fan which I had been erroneously told (by a different company) I would need to replace if I wanted adjust the fan speed. Matthew explained how the fireplace switch functions and demonstrated how to turn on and off the pilot. The fireplace looks fantastic and runs perfectly. Thumbs up for Tri-Tech (excellent scheduling & communication) and appreciation for the expertise of your tech Matthew Amoruso.

We had our non-working propane gas fireplace serviced by Tony of Tri-Tech Heating. He was respectful, communicative, tidy and thorough. When he was done with his work, he saw something that he thought was non-standard and took the time to verify operation with both his management and the original manufacturer of the fireplace. VERY MUCH APPRECIATED. I will definitely use Tri-Tech again.

I was sorely disappointed to find out that Tri Tech proposed a quote of $1400 to do a leak detection after recharging my A/C. I got a second opinion and the other company said the leak was so bad and blatantly obvious that they could not charge me and still have integrity. I was shocked because I have been using Tri Tech and was considering some big jobs with them. This is outright thievery. I tried to explain to the manager how wrong this is but they refuse to listen or discuss options. Now I Get a phone call or email non stop wanting to discuss payment options. If you want a GREAT HVAC company, follow my reviews and see who I wrote a good review for. Tri tech either has a technician who is not properly qualified or they are corrupt and overcharging for the most basic thing. I feel bad writing this review because I think most of the employees are nice and human, somewhere the owner or manager or business policy is a disaster. I have had errors or mistakes made with another Vancouver HVAC COMPANY 5 years ago when I had 6 rentals. The tech broke 4/6 on a routine maintenance call, I didn’t even write a bad review for them because they did their best to remedy the situation. That is good customer service, remedy what you did wrong.

The folks at Tri-Tech are really, really good at what they do. From the sales/comfort consultant team to the projects/installation technicians, there is a degree of professionalism and expertise that is impressive. We recently had a 20-year-old heat pump system with electric furnace backup fail, and the Tri-Tech team guided us through the process as we evaluated options and the present state of technology in the heat pump sector, in the midst of a refrigerant transition ... all concerns and questions were addressed in a very transparent and accurate manner, eventually leading us to choosing to have a Mitsubishi system installed by Tri-Tech. We are super happy with the quality of the installation and the level of customer care provided by Tri-Tech!