Kellam Home Services Cooling, Heating, Plumbing & Electrical

Camryn Lawson did an outstanding job during our spring HVAC maintenance inspection. He was professional, knowledgeable, and took the time to thoroughly inspect the system while explaining everything clearly along the way. He identified a few items that could use attention in the future but did not try to upsell anything unnecessary, which I really appreciated. It’s clear he takes pride in his work and genuinely cares about making sure the system is running efficiently and reliably. Excellent service, great communication, and a very smooth experience overall. I highly recommend Camryn and the Tell ’em Kellam team for anyone needing HVAC service or maintenance.

We had such an excellent experience with Breon from start to (almost) finish. He came to our house last week due to a series of electrical issues we were having to give us a quote. He immediately made us feel comfortable and well cared for. As a homeowner, it’s easy to feel taken advantage of when it comes to home maintenance. I do not think Breon or this company is even capable of that. We were given a comprehensive and easy to follow quote for the work that Breon recommended. Our work was completed today by Breon and Ryan. They were very courteous, respectful, and understanding (we have a dog who can be difficult). They never once made any judgement and trusted us, which made for a seamless day. We have one outstanding problem that we noticed after they left today, and Breon will be coming by tomorrow to check it out. Breon’s hard work and approachable demeanor are what create the above and beyond experience that every company should strive for. We can’t recommend this company enough.

Jamie Swanson was our HVAC technician today, and I can’t say enough great things about the experience. He came out to troubleshoot an issue with our system after Kellam had previously completed a major installation, and we were still experiencing a few minor problems. From start to finish, Jamie was exceptional. He kept me informed every step of the way, explained everything clearly, and took the time to answer all of my questions thoroughly and patiently. His professionalism, knowledge, and attention to detail truly stood out. I genuinely appreciate outstanding customer service, and Jamie absolutely went above and beyond. He made sure the issue was addressed and that I felt confident in the solution before he left. In the future, whenever we need service from Kellam, I will be asking for Jamie by name — even if it means waiting longer for an appointment. He is a tremendous asset to your team, and I am very grateful for his assistance. There are well over 20 HVAC companies that I can choose from in my area. Jamie just earned Kellam a returning customer.

I had a fantastic experience with Kellen Mechanical for my annual plumbing inspection. Lance was my technician, and he was outstanding from start to finish. Lance arrived on time, was professional and courteous, and took the time to thoroughly inspect everything. He explained what he was checking, answered all of my questions clearly, and made sure I understood the overall condition of my plumbing system. I really appreciated how patient and knowledgeable he was. He was also very respectful of my home - everything was left clean and exactly as he found it. It’s clear that both Lance and Kellen Mechanical take pride in providing quality service and building trust with their customers. I highly recommend them for anyone needing plumbing services, and I’ll definitely continue using them for my annual inspections!

Justin Deprimo is obviously professional HVAC technician and conducts himself in a professional manner. Justin knew everything he needed to do and understood the problem upon arrival - and gave me great confidence that he would resolve the issue. The issue was resolved. He understood and respected my concerns and questions. Justin resolved the heater issue that left us without heat for almost a week in this bad weather and low temperatures. This is the kind and type of employee any establishment who understands maintenance, understands reliability and trust, and anyone who values repeat customers and overall brand respect and loyalty. Based on my brief interaction I would hire Justin as an employee because of his professionalism. Kellam is fortunate to have a dedicated employee like Justin.