Business ProfileVerifiedHVAC Companies in Worcester, Massachusetts
Premier Heating and Cooling
Premier Heating and Cooling serves homes and businesses in Worcester and surrounding Central Massachusetts. It installs, repairs and maintains air-conditioning and heating equipment.
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Business Highlights
- Its technicians are NATE- and EPA-certified.
- Technicians and consultants undergo background checks and drug screening.
- The company says it carries proper insurance.
- It offers a done-right-or-free guarantee.
- Flexible financing is available for installations, subject to credit approval.
- Full factory warranties cover equipment and labour for installations.
Service Area
Agawam, Brimfield, Chicopee, East Longmeadow, Hampden, Holyoke, Longmeadow, Ludlow, Monson, Palmer, Springfield, West Springfield, Wilbraham, Amherst, Belchertown, East Hampton, Granby, Hadley, Hatfield, Northampton, Pelham, South Hadley, Ware, Auburn, Berlin, Bolton, Boylston, Brookfield, Charlton, Clinton, Grafton, Holden, Hubbardston, Lancaster, Leominster, Millbury, Northborough, Northbridge, Oakham, Oxford, Paxton, Princeton, Rutland, Southbridge, Spencer, Sterling, Sturbridge, Sutton, Upton, Uxbridge, Warren, Westborough, West Boylston and Worcester.
Public local listing. Premier Heating and Cooling is one of 10 HVAC companies ProsGrade lists in Worcester, Massachusetts.
Listing details
9 services listed, including Air conditioning installation, Air conditioning repair and Heating installation. Open 24 hours, 7 days a week. 120 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Premier Heating and Cooling compares with the other 9 HVAC companies on ProsGrade in Worcester, using public Google ratings and review counts.
- One of 10 Worcester HVAC companies on ProsGrade.
Trust Signals
Google listing indicates open 24 hours; call to confirm emergency availability and fees.
Services Covered
9 services- Air conditioning installationcentral air conditioners
- Air conditioning repair
- Heating installationfurnaces, packaged units and heat pumps
- Heating repairsystem diagnostic checks
- Preventive HVAC maintenancerefrigerant levels, electronic controls and condensate drains
- Indoor air quality productsresidential HEPA-filter air cleaners
- Ductless mini-split systemsup to eight indoor heads per outdoor unit
- Ductwork servicessizing, building, installation and sealing
- HVAC safety accessorieswet switches, air-conditioner surge protectors and start-assist kits
Reviews
What customers say
Customers describe technicians as courteous, friendly and thorough. One customer appreciated an explanation of the repair and a return visit without another charge after the first visit left the heat blowing cold. A reviewer reports that work was left unfinished, additional services were added after payment, and a refund request went unanswered.
Customer Reviews
Shanique Johnson
They helped me get my heat up and running! They do their best to explain what they are doing to help me to understand what I am paying to fix.
The 1st time they came out, my heat was still blowing cold, when they came back I was not charged again eventhough additional labor was done, I appreciate that!
Pranay Kanake
Ismail left the work halfway . Kept on adding services after I paid credit cards and after paying $750 he left halfway and company emailed me that they are not able to provide me services. I asked for refund and there is no answer.
Be careful with this company.
Stay away from them.please read their technicians 1 star review to get depth of their scam
Dana Walton
The technician that came out was prompt, Courteous and thorough. He stayed until he not only figured out what was going on, but also made sure we had heat( temp fix). A previous company did not properly install my furnace. The premier technician took the time to diagnose and write a complete report with recommendations on the spot. I will be using this company again.
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Frequently Asked Questions
How does Premier recommend a new air-conditioning system?
Its team considers air-quality requirements, the home’s floor plan, existing ductwork and insulation when preparing a recommendation.
What happens before repair work begins?
The repair process includes an upfront written estimate before work starts. If a required part must be ordered, another appointment is scheduled to complete the job.
Does Premier provide emergency HVAC service?
Its repair pages describe 24-hour emergency air-conditioning and heating service for members. Parts availability can affect how quickly a repair is completed.
What does the maintenance membership include?
The membership program includes two comprehensive HVAC maintenance visits per year.