Premier Heating and Cooling provides HVAC repair, maintenance, and replacement in Worcester, MA. Customers cite clear explanations and careful diagnostics during visits.
Customers frequently note prompt arrival, clear communication about work performed, and technicians who take time to diagnose issues. The Worcester location and 24-hour listing make it convenient for urgent scheduling.
Worcester and nearby Central Massachusetts communities.
Heating and cooling diagnostics and repair, system maintenance, furnace and AC replacement, and indoor air quality services are indicated by their web presence and customer feedback.
Reviews commonly mention prompt scheduling, technicians who explain findings, and thorough diagnostic work that restores heat or provides a temporary fix when needed. Several comments praise professionalism, cleanliness, and shoe covers in the home. There is at least one negative review citing billing and unfinished work, suggesting experiences can vary. Overall ratings on Google are strong with a high average and many reviews.
They helped me get my heat up and running! They do their best to explain what they are doing to help me to understand what I am paying to fix.The 1st time they came out, my heat was still blowing cold, when they came back I was not charged again eventhough additional labor was done, I appreciate that!
Ismail left the work halfway . Kept on adding services after I paid credit cards and after paying $750 he left halfway and company emailed me that they are not able to provide me services. I asked for refund and there is no answer.Be careful with this company.Stay away from them.please read their technicians 1 star review to get depth of their scam
The technician that came out was prompt, Courteous and thorough. He stayed until he not only figured out what was going on, but also made sure we had heat( temp fix). A previous company did not properly install my furnace. The premier technician took the time to diagnose and write a complete report with recommendations on the spot. I will be using this company again.
Technician was great and very nice. From my initial phone call, through the repair, the service was all around fantastic.
Excellent service! Ismael was on-time, clean, friendly and super knowlegable! He came to repair my condenser unit. While on-site, I had him complete a full yearly maintenence of my hydro-air system. He even put shoe protectors on before entering the house. 5 ??!!
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Emergency service may be available for urgent issues.
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