Riverwood Landscape

I live out of province and not able to help my elderly parents with snow clearing. This past season, Colin and his team have taken tremendous care of my folks and their driveway. He is easy to do business with, his response times are quick and he gets the job done in a timely matter.

We contacted Colin for emergency snow removal, he was very professional and accommodating. In the midst of a snow storm they helped clear our driveways within 30 minutes of us calling. We will definitively work with them again in the future.

My husband was out shoveling and snow blowing during the storm this evening when Sam drove by with his skid steer and asked if he could help clear our driveway. He was incredibly kind and did it purely out of the goodness of his heart.

If we ever need landscaping done, we will absolutely be calling you guys. Thank you again!????

Owner Colin understood exactly what I was looking to achieve, and his team executed it to my complete satisfaction. The project encountered some areas that needed to be addressed along the way, but Colin was extremely responsive and provided excellent customer service and solutions. Both Colin and his team were gracious, attentive, polite with a professional attitude exhibited at all times.

The project entailed:
- Surrounding my front yard with curbing to prevent the pebbles from falling into my neighbour's yard, on the sidewalk and the walkway to our home. In addition, the walkways slabs were relayed to have a consistent grade.
- Additionally, disassembling and reassembling the existing decorative metal fence 6" to accommodate the new curbing.
- Installing curbing between the gates connecting the properties on either side of our home, along the garden at our deck, as well as a side garden and from our deck under the air conditioning unit.

All areas where the grass was disturbed by the installation of curbing, fresh soil and grass seed was applied. A full cleanup of all debris was done when the project was completed.

Our experience with Riverwood Landscape was great! From the initial phone call to the final results, we could not have been happier.
Colin (owner) took his time to make sure he understood exactly what we were looking for and worked with us to help meet our budget and provided us with alternate options if something was not going to work. He provided us with multiple quotes so that we could decide if we wanted to include or exclude different options we talked about based on the price. He was always prompt with his responses and put no pressure on us to commit. We really appreciated a company that was willing to work with us and our schedules.
The crew was also great. They arrived to work on time, and worked hard from start of day to end of day. The crew was courteous and respectful at all times. They even helped to entertain our puppy who watched them working hard from the back door. The progress that was made day to day was astonishing! The crew was diligent and made sure that everything was done right. Louis (site supervisor) consulted with us with on any issues that came up during construction and always had a solution ready.
The job we booked included replacing our front stairs, replacing the patio landing at the bottom of the stairs and continuing that patio around and down the side of our house. In the backyard, we required our existing patio to be torn up, extended, levelled to stop water from draining towards our house and then replaced with new interlock that all tied in with the pathway out front and to the side of the house. Lastly, we replaced our back stairs and used our old patio stones to build a base for a shed to be eventually built in the back corner of the yard, and replaced the remaining existing grass with new sod.
We had originally planned to re-use our railing in the front of the house, but the elevation of our front stairs changed with the replacement and did not allow us to re-use it. Riverwood Landscape covered the cost of replacing the railing for us and extended the final payment until the new railing was in. They took care of the problem with ease and great organization and made sure that we were comfortable with the completion extension by pushing the final payment until everything was 100% completed.
The final product was exactly what we were looking for. We could not be happier with the end result. The team made sure to minimize damage to our neighbours lawn while working and fixed up any spots that were damaged. The little details are something that we didn’t really think about when we booked this job, but they are some of the things that stand out most to help give everything a clean look. When the team left our home, there wasn’t a single stone out of place. We’ve had many members of our neighbourhood stop by to admire the work and comment on how much they love everything that was done. This job was the first major renovation we have done to our home and we could not have felt more taken care of as customers!