Self-service key copy kiosk with scan-and-mail options and access to support. Located at 750 S Meadows Pkwy, Reno, NV 89521. Phone: (775) 299-5389.
Easy, self-serve key duplication with clear prompts and design choices. Located in a busy retail area for quick in-and-out visits. App and mail options can add convenience for some users.
Kiosk serves customers in Reno and surrounding communities near S Meadows Pkwy.
Key copying for home and office keys via kiosk; key scanning with mail delivery options; access to locksmith support through KeyMe’s network.
Reviews commonly highlight the kiosk’s speed and convenience for standard key copies, with several noting good quality and fair pricing. Some users appreciate the option to scan a key and have it mailed. There are reports of confusion around app login and saving keys. A few recent comments cite missed appointments and slow communication for technician dispatch.
Called to have a car key copied. And they no showed. Called back twice to check on it and was told I would receive a call back. Never did. Recieved a text 4 hrs after the scheduled appt saying the technician was trying to contact me. I called the office and asked what the deal was - no apology or explanation, and it was the same person that told me should would call me back earlier.They asked what time I was available tomorrow. I asked if he was actually going to show up, she said yes, is 10am good. At that point I realized then I don't want to do business with these people, and their lack of explanation and apology for missing a scheduled service is telling of the work they do if they actually would show up tomorrow. She didn't say anything and just hung up.If this business actually responds bad Google reviews and tries to say that they tried to contact me, they did not. If they did there would have been a call on the missed call log, or a voicemail. The tech had no issue calling me earlier in the day, so there's no excuse for not following me up and letting me know he wasn't coming.
Super easy! I love having different colors and designs for keys so I can easily tell which one to use! Great pricing too!
Simple, quick, great quality! Great kiosk to stop by if you need a key in a hurry and want great quality!
Scanning and having a key mailed to me was fast and convenient. Would have given 5 stars if the kiosk had asked to save my keys in the app as well (as the app says it will) but it did not.Update: you have to login first using the login at the lower left. It would be better if it was integrated into the purchase process.
At first I had a problem inserting the original key and none of the employee at Smith's grocery could provide an assistance. But after trying to insert hard on the machine then the next step becomes a breeze. You might be losing customer of this issue. But all the rest is fine.
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