Self-service key duplication kiosk for many standard residential and office keys with extended daily hours. Best for quick duplicates when you don’t need a full-service locksmith visit Serving homeowners across Rockford, Illinois.
Convenient location with extended hours and an easy guided process. Suitable for straightforward copies when you need an extra key outside typical store hours Local experience that helps homeowners across Rockford, Illinois compare a more region-aware provider.
Convenient for customers in Machesney Park, Rockford, Illinois, and nearby communities visiting the kiosk at 1600 West Lane Rd.
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Standard key duplication for many residential and office keys, select specialty key types supported by the kiosk, and ordering options when on-site cutting is not available.
Recent reviews mention mixed results with key accuracy, with several customers noting keys that did not work after copying. Some feedback cites delays when keys are mailed rather than dispensed immediately and difficulty reaching customer support. Pricing is described as higher than expected by a few reviewers. Positive remarks focus on convenience when the kiosk produces a working copy.
I did not have a good experience. I had 3 generic keys copied for my Janitors closet at work and they don’t work. I got it done at a machine in a Menards and the workers said there is nothing they can do about it.
Went to Menards in Machesney Park IL. Paid for two keys. Was thrilled by the convenience. Assumed machine would spit the keys out instead was advised we could expect them in 3-5 days. We were fine with that. 8 days later we still have no keys. Tracking says it has been out for delivery for 6 days. 6 DAYS. KeyMe Customer Service does not respond to emails. Next stop filing complaints with the AG Avoid this service. Use a traditional locksmith. Will also contact Menards suggesting they pull the kiosk.UPDATE- Contacted KeyMe Customer Service and it went downhill from there. At least 30 emails back and forth. They used UPS Innovations which transfers the shipment to USPS, so tracking stops once USPS has the package. Stated they would issue new keys. Still no keys, but this time they shipped them standard UPS so at least we have a tracking number. They have refunded my money and claimed they will provide a gift card for the trouble.
I made 6 keys and not one of them worked. One star because… well the machine did spit out keys. They didn’t work, but they looked pretty close to the originals. I have made keys that did work using the machine.
It was fine. I spent ten minutes doing the work myself and payed more than I would have a couple years ago.
It was an easy process making the keys but unfortunately the keys did not work as expected and did not work to lock or unlock the locks. We made 3 keys in total. None of them worked.
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