Chelsey Asbury
I did not have a good experience. I had 3 generic keys copied for my Janitors closet at work and they don’t work. I got it done at a machine in a Menards and the workers said there is nothing they can do about it.
Business ProfileLocksmiths in Rockford, Illinois
KeyMe Locksmiths
KeyMe Locksmiths
KeyMe Locksmiths provides key copying through self-service kiosks and professional locksmith assistance in Machesney Park. Its locksmith offerings cover residential, automotive and commercial needs, including lockouts, lock repair, rekeying and car key replacement.
Last Updated October 2, 2026.
Business Highlights
- KeyMe advertises a satisfaction guarantee for its services.
Service Area
Machesney Park, Illinois.
Active Business Listing
KeyMe Locksmiths is one of 10 locksmiths ProsGrade lists in Rockford, Illinois.
Active
Public local listing
Listing details
12 services listed, including Car lockout, Car key copy and Car key replacement and programming. Open 7 days a week. Rated 4.5 from 135 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How KeyMe Locksmiths compares with the other 9 locksmiths on ProsGrade in Rockford, using public Google ratings and review counts.
- Ranks in the top half of the 10 Rockford locksmiths on ProsGrade by Google rating and review volume.
- Rated 4.5 on Google, at or above the 4.2 average of other Rockford locksmiths on ProsGrade.
- Has more Google reviews (135) than 5 of the 9 other Rockford locksmiths on ProsGrade.
Services Covered
12 services- Car lockoutOn-site vehicle unlocking with damage-minimizing tools.
- Car key copyCompatible car keys duplicated at self-service kiosks.
- Car key replacement and programmingTransponder and smart keys, plus key fobs; replacement and programming on-site.
- Home lockoutHouse and apartment entry; damage-minimizing techniques whenever possible.
- Emergency locksmithHelp for homes, vehicles and businesses.
- Lock installationDeadbolts, smart locks and high-security hardware.
- Lock repairJammed, sticking or misaligned locks.
- Lock replacementDeadbolts, smart locks and commercial hardware.
- RekeyingExisting locks rekeyed on-site; new keys make old keys stop working.
- Key cuttingHouse, office, mailbox and specialty keys through kiosks or locksmith support.
- Key fob copyCompatible RFID fobs copied at kiosks.
- Commercial locksmithBusiness lockouts, lock repair and replacement, rekeying, access control and safe services.
Reviews
What customers say
Several customers said copied keys failed to operate their locks. One customer who ordered two keys reported they had not arrived after eight days, despite an extended email exchange; the customer said KeyMe refunded the purchase and said it would provide a gift card.
Customer Reviews
Glass Family
Went to Menards in Machesney Park IL. Paid for two keys. Was thrilled by the convenience. Assumed machine would spit the keys out instead was advised we could expect them in 3-5 days. We were fine with that. 8 days later we still have no keys. Tracking says it has been out for delivery for 6 days. 6 DAYS. KeyMe Customer Service does not respond to emails. Next stop filing complaints with the AG Avoid this service. Use a traditional locksmith. Will also contact Menards suggesting they pull the kiosk.
UPDATE- Contacted KeyMe Customer Service and it went downhill from there. At least 30 emails back and forth. They used UPS Innovations which transfers the shipment to USPS, so tracking stops once USPS has the package. Stated they would issue new keys. Still no keys, but this time they shipped them standard UPS so at least we have a tracking number. They have refunded my money and claimed they will provide a gift card for the trouble.
Walt Hoshaw
I made 6 keys and not one of them worked. One star because… well the machine did spit out keys. They didn’t work, but they looked pretty close to the originals. I have made keys that did work using the machine.
Justin Catanzaro
It was fine. I spent ten minutes doing the work myself and payed more than I would have a couple years ago.
Tammy Arns
It was an easy process making the keys but unfortunately the keys did not work as expected and did not work to lock or unlock the locks. We made 3 keys in total. None of them worked.
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Frequently Asked Questions
Does KeyMe provide emergency locksmith help outside normal hours?
KeyMe advertises emergency response 24/7, though local availability may depend on location, time of day and technician availability.
How does KeyMe arrange locksmith service?
After customers provide details about their situation, KeyMe connects them with a local locksmith. A technician arrives prepared to complete the job on-site.
Can a locksmith require verification before opening a car?
Identity verification may be required before a vehicle is unlocked.