Hands On Moving provides local moving support for New Haven residents and nearby communities. The company focuses on efficient loading, careful handling, and clear timelines for move day.
Local crews familiar with New Haven buildings and parking, straightforward scheduling, and attentive handling of common move-day details like stairwells and elevators. Customers often note efficient pacing and reasonable pricing. Quote requests are simple by phone or website.
Serving New Haven and surrounding neighborhoods across Greater New Haven. Contact the office to confirm coverage for your addresses.
Local residential moves, apartment and condo moves, packing assistance, furniture disassembly/reassembly, loading and unloading, and short-haul transport within the New Haven area.
Reviews show a mix of experiences. Many customers highlight punctual crews, efficient loading, and moves completed at a reasonable cost. Some negative feedback mentions issues related to storage handling and occasional scheduling or communication problems. Overall sentiment trends positive but suggests confirming details in advance, especially if storage is involved.
I am not sure where these good reviews are coming from, but if you are offered Jayuan as your team leader please look elsewhere.Ended up booking a different moving company to specifically get my stuff out of their warehouse where they just mix your stuff up with everyone else’s. To say that they have “storage” is a joke. The new moving company asked me what was up with these people from Hands On.1. They accidentally double booked me. Innocent enough. Somehow it got lost in transit(??) that they were packing as well as moving. They show up without any tools. Even after they realize they are packing in addition to moving I repeatedly get asked are packing the living room? The bedroom? Yes, and yes.2. I’ve moved multiple times with my same set of furniture and items and these were the slowest movers I’ve had by far despite having three movers. They showed up without tools. They left books on shelves and did not disassemble furniture, things I have never ever seen a professional mover do. It was just bizarre the way they went about the process which makes me think the team I got was inexperienced, didn’t care, or both.3. They demanded money to “transport” my items from their warehouse in West Haven… onto the loading dock of their warehouse in West Haven. So basically they held my things hostage just so I could have the privilege of hiring a different moving company to retrieve my things from their property.
I see a lot of mixed reviews on here, which is quite surprising to me. This was by far the most pleasant moving experience I've ever had. The movers were timely, charismatic, and orderly. The price was also reasonable in my opinion. Definitely recommend!
I cannot stress how efficient, friendly, patient, helpful, and amazing the three movers were for our move today - this is my second time using Hands On Moving and I'd use them 100 times more. Incredibly cost effective, quick, and stress-free! Thank you specifically to the three gentleman that completed our move today but thank you to everyone at the company for being fantastic! I'd recommend you in a heartbeat - total rock stars! THANK YOU! :)
Do not use these movers. I have moved multiple times over the last several years and have never had such a terrible experience. I had movers move and store my belongings and the items were not treated with care and thoughtfulness. Most shockingly no one at the company apologized for the damages until I mentioned the lack of concern was disheartening. Multiple items were broken (dishes, glasses, etc) and damaged (Metal plate on peloton entirely dented, clothing with deep wrinkles) and missing (very expensive ski rack somehow got lost in storage). If you want to see your items in the state they were removed from your presence (or even at all) I would not use these movers. Also be warned that the standard insurance provided for the move is deeply insufficient for replacement of items.
From start to finish a great experience, as always, with Hands On Moving. Easy booking with Arleen and flexibility when we had to change our date. The estimate with Xzavier was quick and accurate. On the day of the move, the guys showed up on time, ready to work, and in great moods. We all had a blast (see video). The truck was the right size, they had plenty of blankets, and they were so clever about how to load efficiently and safely. And quickly! When we arrived at our new house, the neighbors were also moving in and their movers had also just pulled up with the same sized truck and crew. Our guys finished more than one hour sooner. It was another great experience for us having used them for a previous move and for junk removal. We highly recommend Hands On Moving.
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