Daniel Moving & Storage Co Inc

Military assigned this company for our recent PCS move and it was CONUS to OCONUS move. We heard a lot of horror stories about moving companies that military assigns for their troops so I was nervous. However, not this company! They treated our stuff with respect. Wrapped and packed everything nicely. Wrote everything accurately whats in the box and it matched on inventory sheet. They record serial number on each electronic items on inventory sheet (PC, Gaming system etc). We had a motorcycle to ship but they didnt have tools to build a carate so took it with them and we were told that they would build a custom crate just for the bike at the warehouse. The crew was polite, friendly and listened when I voiced my concerns. They gave us rough estimate of weights and sealed each crate with metal plate. They did fantastic job!

I cannot recommend this company highly enough. The crew that unloaded our move was careful and considerate, and worked very well as a team. Our move was challenging, as we are moving into a smaller home, but the crew was very patient in helping deliver our goods as efficiently and safely as possible.

IRRESPONSIBLE and UNPROFESSIONAL company. Showed up hours late every day. First day of the move, during COVID-19, said they did not have masks with them. We called their front office, and manager informed us the movers were just lying to us and did have masks. Damaged walls, door frames, stairwell, carpets during move. Did not use blankets/sheets/protective pads when packing our items. Told us, “they do that later” but never did. Refused to put down floor runners to protect floors and continued to walk through grass of front lawn even after we asked them to stop, tracking dirt/mud into house. Had to hire professional carpet cleaners after. They broke our door handle and tried to hide it by putting it back on door. However when we opened door and popped right off, it was obvious. First guy asked said “oh ya about...” then their team lead cut him off and said that wasn’t them. Worst part, they wouldn’t take ownership of any of the damages they cost us. ABSOLUTELY WORST CUSTOMER SERVICE EVER. LIED SEVERAL TIMES, BROKE STUFF, REFUSED TO WEAR MASKS (SAFETY CONCERN), and just completely unprofessional. FIND A DIFFERENT COMPANY if you want to prevent a headache!