Local mover offering home and small-office moves with storage options. Scheduling is available throughout the week. Contact the Penticton office to discuss your inventory, timing, and budget.
A single local contact in Penticton makes it straightforward to arrange estimates, dates, and basic packing needs. Daily operating hours provide flexibility for weekend or evening timing.
Serving Penticton and nearby South Okanagan communities, with options for Western Canada moves by request.
Services include local residential moves, small office moves, packing assistance, loading and unloading, transport within BC and Western Canada, and storage solutions. They can also handle item pick-ups and deliveries by request.
Customer feedback is mixed. Positive notes mention direct communication with the owner, schedule flexibility, and efficient moves without damage in some cases. Critical reviews cite unreturned calls, concerns about care of belongings, unexpected costs, and crew professionalism. Prospective customers often emphasize getting clear estimates, coverage details, and confirmed staffing before booking.
All was well until the movers smashed our 50" TV they admitted it but Darrell the owner lied and lied over and over how he would make it right. Never happened!!!! They say they are insured but I doubt it. Darrell you will answer to a higher authority eventually!!!! DO NOT USE THIS COMPANY!!!! SCAMERS LIARS AND CLUMSY.
Unreliable. I would not recommend them. I've reached out to them 3 times in the last month and a half leaving messages requesting information on my move from Penticton to Winnipeg, 3 times, each attempt over a week apart. The last time was over 2 weeks ago. And I've still not received even the courtesy of a response. Sadly, it's a good indication of their effort towards customer satisfaction. I consider their lack of effort a blessing in disguise. I gave up and moved on, literally!
Darryl was great with my parents during the quote faze he charged 1500 for the one bedroom move . Includes some packing and move across town. Both parents in there 80s the company was late on moving day one girl showed up with truck an proceeded to pack and load up then a couple of other girls showed up and the the men showed up later very fowl mouthed and rough lots of damage then to top off the lady claimed she needed another 700 after they finished. Not sure If Darryl was aware. I am sure the media would love to here how a local company took advantage of an elderly couple… I will send pics and video to Darryl and see how he feels about it.. not impressed and definitely not over yet ..
Our originally booked mover did not show up. Lucky at Family movers had to round up a crew. They were not physically fit to handle a move. Smoked and continually smoked and stood around. The workers did not load the truck properly requiring two truck loads to move our stuff half a mile. Cost was crazy at $2500. Double what it what it should have been. Lucky the owner was great but workers not at all
I have used movers six times in recent years?! Darrell and his guys at Family Movers in Penticton were far and away the best. Communication was great... you actually get to speak with the owner on the phone! They juggled times on short notice and were nice and super efficient about it. The guys were clean and friendly and hard working. They were on time and on budget. No damage, no issues of any kind. Gee, I wish I had found them earlier. Also they were recommended by my apartment manager. She was right!P.S. It cost a little bit more because I asked for everything to be stored in a locked truck until my new place was available. It was a fair and reasonable charge and I am grateful to them.
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