North Western Moving - Allied Van Lines

**Highly Reccomended** These guys did it all for me. Moves, storage, ocean freight & air freight. The owner Jerred is an exceptional human being and helped me thru the entire process. The staff and movers worked very diligently and well and I am more than satisfied with the work and services rendered.

We needed help with the shifted load in one of our 53 feet dry vans. The guys were amazing, fast, efficient and with fair prices. They did an amazing job reworking and securing the load to prevent any future shifts. Thank you once again for your help!

We were moving our furniture and keepsakes and needed help with the packing and organizing. Everyone pitched in to help make our move a success. They answered questions, we had many. Friendly advice. Loading day arrived, they moved furniture and fragile items with great care. A great group of people.

We moved across 2 states from the Rapid City area in May 2021. Using this firms employees to pack my goods required me to "teach" the individuals how to pack properly in order to reduce any damages. Even with diligent watching over the individuals who obviously had no idea how to pack goods for transport, we had significant damages to our property upon receipt of the first large truck. The remainder of our goods was shipped separately and brought to us 7 weeks after we arrived in our new home. Needless to say upon receipt of the first truck the owner of the firm who drove the truck out brought out what was a beautiful 100 year old antique spool table and stated "Well, here is the first casualty." as he brought the broken table to me. It was never wrapped in the truck. Damages continued as items were unloaded and unpacked. The second truck was worse than the first with many items just thrown into the truck and brought to us with no protection, no blanket wrapping and much damage. Filing a claim was not as simple as it seemed, as they missed items and we had to continually work with the insurance folks. They somehow did not even get the fact that we paid for full coverage with $0 deductible and wrote a check to us (which we returned) with a $500 deductible taken from the check. It took us until Mid November to get a settlement on the damages. The bottom line is their packers were never trained properly in how to put items into a moving van and we paid the price for their lack of knowledge.

Northwestern Warehouse/Allied Van Lines (Mike Sherry & his crew) were very professional. They worked with me on getting the move scheduled & re-scheduled. Our move occurred early on during the pandemic & we had to delay several times due to delays on closing on our new house. He even had a plan in case something delayed the closing on our house after the truck was on the way. Mike was very flexible & accommodating. He & his crew were fantastic. I recommend them.