Déménagement JCL

This company is responsible for delivering and installing appliances for Costco. My experience was extremely disappointing and raises serious safety concerns. The installers failed to follow the instructions clearly outlined in the manufacturer's (LG) manuals, specifically: * removing the packing foam before carrying the appliance down several steps, * properly leveling the washer, * adhering to basic installation procedures. They also gave advice that contradicted that of professional plumbers, for example, suggesting cutting a drain hose with a utility knife—which is strongly discouraged. When asked if they had a level to adjust the machine, the response was: *“I never carry one with me, no need, these machines level themselves,”* which is untrue. For the second delivery, a very young employee (16 years old) came alone to install the appliance and didn't even know how to turn the water supply on or off. In short: if you use this company, I strongly recommend having the installation checked by a professional after they've finished to avoid appliance damage or, worse, water damage.

?? Absolutely avoid! This moving company is disrespectful to its customers. On the scheduled day, they never showed up, without any calls or messages to let them know. It's impossible to reach them: the phone rings, the office is closed... It's unacceptable to waste time and leave customers without news or a solution in the middle of a move. This demonstrates a total lack of professionalism.

Unreliable! Do not do business with this company. They didn't show up for the move and stopped answering calls afterward. I booked a move with JCL Moving more than a month in advance. They guaranteed I was on their schedule. On the morning of the move, no one came and they didn't answer my calls. It was impossible to reach them.