PODS Moving & Storage provides portable containers delivered to your location for packing at your pace, then transports them to your next address or to a PODS storage facility. Booking, billing, and service updates are managed through the national PODS system via phone or web Serving homeowners across Wilkes-Barre, Pennsylvania.
Flexible container delivery and pickup, the option to load at your own pace, and the ability to store on-site or in a facility. The Wilkes-Barre, Pennsylvania location supports the greater Scranton–Wilkes-Barre area with scheduling via the main PODS platform.
Service is based from the Wilkes-Barre, Pennsylvania facility and typically covers Wilkes-Barre, Scranton, and surrounding communities, subject to delivery access and availability.
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- Portable moving containers for local and longer-distance moves- Short-term and long-term container storage- On-site storage at your property or at a PODS facility- Delivery, pickup, and relocation of containers- Basic moving supplies add-ons when available (e.g., locks, blankets, subject to availability)
Recent reviews show mixed experiences. Positive comments highlight skilled drivers placing containers in challenging spots and the convenience of driveway placement. Critical feedback frequently mentions scheduling changes, missed delivery windows, difficulty with pickup coordination, and inconsistent communication about charges. Customers suggest confirming windows and following up on scheduling details.
Never use this company. Communication and customer service is horrible. They lie and every time you talk to someone in customer service you get told something different. They change dates and times on you constantly while not notifying you. And are charging for the days it will be here past the original date due to issues on their end. Ruined our move and holidays.
Working with this company has caused a huge headaches and endless frustration. They keep charging my credit card $254.00 every month, even though I’ve been begging them to pick up their storage container.They’ve promised me over and over that I’m on the schedule for pickup, yet no one ever shows up. Every time I call to inquire why the container was not picked up, I receive the same empty promise: "Someone will contact you." No one ever does!I’ve spoken to customer service multiple times, including the local store in Wilkes-Barre, PA, and still, the container is sitting in my driveway. At this point, it honestly feels like they’re doing this on purpose just to keep charging my credit card.This company clearly does not value its customers—no communication, no follow-up, no accountability, and no solution.-Kathy Tonkonogy
I lived on an extremely steep driveway and wanted the pod on the side of my house so I could load it easier. Lionel got it into the spot I wanted and was able to take it away once we filled up. Couldn't have been happier with the service. Highly recommended.
WORST MOVING COMPANY EVER! They've missed a delivery and failed to provide the moving blankets we requested and paid for. They do no accept responsibility for any of it and no attempts to make it right! I had to spend 3x as much money to buy moving blankets (very hard to find a day before you need them!). They also missed the 4-7 delivery window THEY PROMISED several times. We had to rearrange our unload movers and reschedule ALL of our remaining POD deliveries. WOULD NOT recommend this company AT ALL. HUGE headache.
Was happy to see they were able to put on my gravel driveway that has incline. Made it easier to move our stuff. Hopefully them transferring will be just as easy
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