DJO Home Painting

Hania Breland on DJO Home Painting

I am adding my review from my experience with this company in 2017. My initial review was somehow removed…but future customers need to know what actually occurred and my personal experience with Shane & Alex.

PROJECT LEFT UNFINISHED & TIME WASTED! A complaint has been filed against DJO Home with the Better Business Bureau. We had someone come out to our come in July, twice, to do an estimate for a fence staining project. They sent us the contract and we sent them 50% deposit. They started the project in September and two days later everything went downhill from there. The same guy who took the estimate, Shane, was working on the fence staining. He called me two days into the project to let me know that most of the front of the fence was completed, however, he requested more money to complete the inside of the fence since he underestimated the project cost. The day after this conversation, he called in “sick” with food poisoning. My conversations (via phone, text, and thumbtack messaging) for the next five business days were with the office coordinator, Rochelle. She told me she spoke with the owner, Alex, and the estimate was not going to be the customer’s fault. She said they would take care of finishing the project and honoring the contract. The communication and professionalism was at its worst, as I constantly had to be the first to message and call to see when the staining would be completed. My last straw was when I came home from work to find two ladies and a little girl trying to finish the remaining front of the fence (staining it by hand), and they did a terrible job. That same afternoon, I finally spoke with Alex and all he wanted was more money to finish the project. The owner should have initially reviewed the contract to make sure it was accurate, should have called the customer to follow up on how the project was coming along, should have sent someone else to finish the project if a worker was out sick for a week, and should have definitely honored the contract and took accountability for his employee’s mistake. Even the work that was completed on our fence was not done as promised as there was only one coat of stain done on the outside, inconsistencies (some stained by hand/brush and some stained by the machine), and there was plenty of trash left in our yard and around our fence that we had to pick up. This new fence, which also cost us thousands to put up, is now unfinished and destroyed with the job they did. We have to pay someone else to fix the inaccuracies on top of finishing the job. I would not recommend hiring this company due to their inaccurate estimates, lack of professionalism, the inability to take accountability, lack of trust, and lack of overall respect for the customer. There is nothing “family like” about this small “family business.”

Jeff Hickman on DJO Home Painting

We recently had DJO Home Painting repair and repaint a wall in our attached garage that had been damaged by termites. Our experience was great. Communication was excellent from start to finish with Tatiana Corvacho the project coordinator and Alex Rodriguez the owner. Our project spanned 4 days and we got notifications each night before letting us know when the crew would be there to start the next day. Sebastian was the primary associate working at our home and he did a fantastic job. He worked hard and took pride in his craftsmanship. He was also careful to clean up every day so we were able to use our garage in the evenings. Clean up was thorough when the job was finished and Alex was on hand to make sure we were happy with the results. The quality of the finished work is very good. We are very happy we chose DJO Home Painting for our project and highly recommend them.

Kevin Starring on DJO Home Painting

We hired Djo Home Painting to refresh our outdated wooden kitchen cabinets with a bright white finish, and the transformation was absolutely amazing. The team’s attention to detail and pride in their work truly showed. In addition to the cabinets, they repaired damaged drywall and painted our kitchen walls, ceiling, stairwell, living room, dining room, master bedroom, and master bath. The results made our home look brand new!

Throughout the entire process, the Djo team communicated clearly and answered all of our questions. Their professionalism and quality of work exceeded our expectations. I highly recommend them for any painting project—so much so that I’ll be using them again to paint our old house before we put it on the market.

Tiffanee Thompson-Chism on DJO Home Painting

My family and I have been working with Djo home paint for a while now and the quality of the work has always been excellent. Alex, Tatianna and team are always friendly, professional and prompt! The painters at their company are excellent and I have been so happy with the results. I have been in my home for 2 years and it has a beautiful refresh now with the new paint job. Thank you to all involved and I will reach out again for any work that I need.

Donald Bostic on DJO Home Painting

If you are looking for professional painters that can tackle a challenging job and complete it to satisfaction, then look no further. My first point of contact was Tatiana, and she was very informative and punctual. She understood the companies structure and process very well and she was able to help me in every aspect of procurement and progression. To put it plainly, she made the initial stages very simple. Tatiana also called me every morning to make sure the laborers were on time, and to make sure I was satisfied with I was seeing. I only interacted with the owner once, by phone, but our interaction was delightful.
The painters that came to my house wanted to see my dream come true for this room. Carlos and his wife did an exceptional job with taping, covering, cleaning, and painting. This was no small room and to top it off the room was wood paneling from like 1955. Yes, this was the original wood paneling from when the house was first erected. The painters took great care of our four walls and brought that gloomy dark wood to life. This room is now our gigantic family/pet room and is our favorite room to be together in. We are so thankful for DJO HOME PAINTING and the craftsmanship they put into their work. Also the original quote was a little high for what we were trying to spend and the owner gave us an unreal discount. Don’t take my word for it, try them out today, you will not regret it.