Local pest control serving Fort Wayne with focused treatments for active infestations and preventive needs. Known for clear communication, practical advice, and timely return visits when appropriate.
Customers note quick response when pests are active, clear guidance on prep and aftercare, and courteous communication by both phone and text. The company focuses on solving the immediate issue and returning when additional treatment is appropriate.
Fort Wayne and nearby Allen County neighborhoods from the company’s base on Spy Run Ave.
Services include inspection, wasp and stinging insect control, carpenter ant treatments, general pest control for homes and small businesses, and follow-up visits as needed.
Recent reviews frequently mention fast response, especially for wasp problems, and careful communication about what to expect. Many customers describe thorough inspections, visible results with ant treatments, and timely follow-up visits when needed. Reviewers also highlight friendly, patient service and consistent professionalism. Pricing impressions are generally positive, with value linked to effective results and return visits.
I am allergic to wasps, and i make it known to pest contol services... John is by far the absolute best! I have had issues with wasps in the past and Bug free is by far hands down the best, he goes above and beyond and actually cares about his clients and wants updates to see if he should return. I have had other pest controls who sprayed once and never returned even though they said they would and seemed annoyed that I called them back. John actually wanted the updates to see if he needed to come back.
John and Mandy are very professional, caring, patient people. They explained what they were doing and what we needed to do as well as answered questions and took time to answer texts. They are THE BEST and I would refer them to anyone.
Absolutely outstanding job. I had informed them around 3 in the afternoon on a Friday that wasps were getting into my house. I had located where they were and understood that because it was so late in the day and we were leaving town that if they couldn't get to me by the end of the day, I could wait until Monday. They immediately told me they would make the trip up north to get it taken care of considering the wasps were getting into my home. They were incredibly informative throughout the process, I was fully comfortable allowing them into my home while I was away, all the wasps are gone, and even received photo and video of how well everything was working. Thank you so much!
We recently hired John for pest extermination services at our local union, and he exceeded our expectations once again! Having previously worked with John at our home, where he did an outstanding job, we knew he was the right choice. John is not only highly skilled but also incredibly personable and friendly. He genuinely cares about his customers and their families, taking the time to ensure every concern is addressed with professionalism and warmth. His thorough approach and dedication make him the go-to exterminator for any pest issue. Highly recommend John for his exceptional service and customer care!
Have had carpenter ants, that I tried treating myself several times. John and Mandy came out and treated the entire house for general pests and special for the ants. Have seen very good results with no more "saw dust" from ant damage, and lots of dead ants. I did call them back as I was noting more dead ants a month after their initial treatment. They came out right away to inspect and retreat under warranty agreement.John and Mandy are both very professional and friendly even with my pets.
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