OPC Pest Services

I’m very disappointed with my most recent experience, especially because I’ve used this company for home improvement projects in the past and have always been pleased with their work. Unfortunately, this crawlspace project fell far short of what was promised. I hired them to clean out my crawlspace and install a vapor barrier. From the beginning, the job was mishandled. During the first visit, the work was not completed. I was later informed they needed to find another staff member to finish the job. When they returned a second time, the work was still not done correctly. What’s most frustrating is that I was never informed upfront that they would not be able to complete the back portion of my crawlspace due to height restrictions. I only found this out after that area had already been sealed off. This is something that should have been disclosed before the work ever began.Both the salesperson and a manager later came out to supposedly correct the issues, but the attached photos show that the job is still not done properly. The vapor barrier does not match what was promised or shown as a completed project. There are visible openings, seams are not sealed correctly, and moisture is currently coming through—completely defeating the purpose of installing a vapor barrier. I expected much better communication, transparency, and workmanship, especially based on my prior positive experiences with this company. Unfortunately, this project has been disappointing from start to finish, and I cannot recommend their crawlspace services based on this experience.

The technician was very good . He explained what he was going to do and even some changes to my termite policy. None which was relayed to me by the office. Instead of 4 visits, it's is now 2 and why the change. Now the price is going up for less service.

I called with my problem, Kayla was very thorough and patient, as I had what I thought to be a ton of questions. She gave me all the answers and. the info I needed to be 100% clear on what the service involved. She also went ahead and scheduled the return appointment out in the future, that for me and my schedule was great and I appreciated that. The technician, Chris, gave me a call (12:55pm) prior to arrival , expected window of arrival was 1pm-3pm, and was here at exactly 1pm! He inspected and treated all 4 units on the property and talked with each tenant as to what to expect as well as answered all their questions. He was friendly, informative, punctual, polite and left no evidence of him even being at the property, unlike most various technicians who come for a service call. I will never use another company. Lastly, the special Four Seasons Plus they offer is a great fit for any home I assume, but for us its a win win and look forward to seeing them every other month for 12 after this past visit! Thanks again Kayla, Chris and all that make OPC work!!!!

We have had a quarterly service contract with OPC ever since they shut down a severe ant infestation at a previous residence. Their employees are on time, polite, and highly skilled. Just what you want from a local pest control company. Our most recent service call was about a large hornets' nest. That was quickly and safely removed after we got a full explanation of the process from our technician Danny. OPC is the best.

I purchased OPC’s whole home exclusion plan for $860. They were to come to my home on Friday, August 8th and fill all gaps, cracks and holes under the exterior house siding and front exterior overhang with Xcluder rodent control fill fabric and silicone. They were also supposed to replace all copper mesh and foam that was present with the Xcluder product and with silicone. What they did was rip out all the copper mesh from under the siding and replaced it with nothing leaving large gaps for rodents to enter. They also did not stuff the entire front overhang with the Xcluder or seal with silicone. Other gaps in the overhang that they did stuff were not even stuffed enough and were left with openings. The whole point of an exclusion is to prevent pest from entering your home. The whole point of using the Xcluder product is to block entrances and fill gaps, cracks and holes to prevent pest from entering your home. OPC did none of this. I paid them for an exclusion I was promised and did not get. Do not use them for exclusion. Save your money. You are better off doing it yourself. Oh, and they didn’t even touch the back wall, it still stuffed with copper mesh they were supposed to replace with Xcluder and silicone.