Business ProfilePest Control Companies in Louisville, Kentucky
Urbanex Pest Control
Urbanex Pest Control
Urbanex Pest Control provides residential pest control in Louisville, Kentucky. Its general protection plan starts with an interior-and-exterior initial service, followed by scheduled exterior treatments through the seasons. The company says covered pests that return between visits receive free re-treatment, with same- or next-day service.
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Business Highlights
- Its technicians are licensed, trained and background-checked.
- Its Louisville branch lists Kentucky License No. 41208.
- Technicians inspect before treatment and provide written findings at every visit.
- Its EPA-registered products are applied according to label, with children and pets in mind.
- It offers a refund of the last service payment if three free re-services do not resolve a covered problem.
- Its Web-Free Guarantee includes knocking down a spider web when one is seen on a home.
Service Area
Atlanta, Georgia; Austin, Texas; Bentonville, Arkansas; Boston, Massachusetts; Dallas and Fort Worth, Texas; Greensboro, North Carolina; Knoxville and Chattanooga, Tennessee; Louisville, Kentucky; Hendersonville, Nashville and Clarksville, Tennessee; Raleigh, North Carolina; Richmond, Virginia; and Tampa, Florida.
Active Business Listing
Urbanex Pest Control is one of 12 pest control companies ProsGrade lists in Louisville, Kentucky.
Active
Public local listing
Listing details
9 services listed, including General pest control, Rodent control and Termite control. Open weekdays, closed on weekends. 2,090 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Urbanex Pest Control compares with the other 11 pest control companies on ProsGrade in Louisville, using public Google ratings and review counts.
- Has more Google reviews (2,090) than 9 of the 11 other Louisville pest control companies on ProsGrade.
Services Covered
9 services- General pest controlInterior-and-exterior initial service; seasonal exterior barrier treatments
- Rodent controlFull-perimeter inspection; gnaw-resistant entry-point sealing
- Termite controlLiquid soil barrier; targeted treatment of active galleries
- Mosquito controlTargeted resting-area treatments; breeding-site checks; larvicide where standing water cannot be drained
- Bed bug treatmentSituation-matched treatment with scheduled follow-up verification
- Ant controlSpecies identification, colony-targeted baiting and perimeter barriers
- Spider controlBrown recluse and black widow identification; recurring exterior de-webbing and harborage treatment
- Cockroach controlGel baiting, insect growth regulators and follow-up checks
- Wasp and stinging insect control
Reviews
What customers say
Customers praise the staff's friendly, helpful manner, and one customer valued Charlie's professionalism, punctuality and willingness to work around a lunch-break schedule. Two customers describe difficulty cancelling and cite cancellation fees as an issue. Another customer questioned whether rodent-station checks were being carried out after noticing weeds around the station.
Customer Reviews
Rodolfo Campos
Horrible experience trying to cancel been with them for almost three years. Leave vm and they don’t respond no one is ever available to pickup the phone unless you want new service and when I tried cancelling the transferred me to another department that was not picking up. Once I was able to cancel they wanted to charge me a 30 day fee for not giving a 30 day notice which I have been trying to do with no success. I would not recommend them and hope if you have them you do t go through the same issues that I have gone through. Unfortunately 1 star is the minimum that I can give
Sarah Kay Ison
The Urbanex team has been awesome to have take care of our house! Every team member that we’ve interacted with has been kind, helpful, and friendly! Their guest service deserves a major shout out!
Summer Alexander
I am so grateful to have a company that is willing to work with my schedule. Charlie is very professional and very knowledgeable about his work. He took into account my schedule and the fact that I needed to use my lunch break to come home to let him inside. He was on time as promised. Thanks for all you do Charlie with Urbanex.
Krystal Clark
The guys coming out to do the service has been friendly, however, they say they check the rodent station but the weeds that are around it have proven otherwise. Please know that it’s nearly impossible to cancel this service, and there’s a small window you can call to get it cancelled without being charged $150. Read that fine print of the contract because you still get charged even if you’ve met the 12-month period of “fulfilling the contract.” Very shady and would not recommend!
Nicole Kirby
Nate K. is the best worker that Urbanex has! A true asset to the company. The office staff person is awesome & helpful too! The service is working, we have not seen any spiders since the 2nd appointment and confident that we will see zero ants. There only a few that pop up from time to time. My husband and I are considering their mosquito treatment too.
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Frequently Asked Questions
Do Urbanex customers need to be home for recurring general pest visits?
After the initial visit, recurring services focus on the exterior barrier, so most customers do not need to be home. Interior service can be scheduled for a time when the customer is there.
Does Urbanex provide preparation instructions for bed bug treatment?
Yes. It provides written preparation instructions before treatment.
Which pests are separate from Urbanex's general home-protection plan?
Termites, mosquitoes, bed bugs and German cockroach infestations are handled as specialized services with separate treatment protocols and pricing.
When can customers use the yard after Urbanex's mosquito treatment?
Typically after the application has dried—usually within about an hour, depending on weather. The technician provides re-entry guidance for the products used.