VerdX Pest Control

I had originally left a five star review based on the quality of service I have received at my home. While that has not changed (the techs are always polite and responsive) I removed my review just to leave this one. I signed up during a visit to my home by a sales representative in July of last year. After hearing the prices ($89 a month for regular treatments and mosquito spraying) I signed up while standing in my doorway on the guys iPad. I actually have ring camera footage where he does not mention a “discounted price” or a year long contract nor does he give an opportunity to view the contract in its entirety. I called the company after seven months of payments to inform them that I have to relocate due to medical issues. I was told that they do not service the area I am relocating to and since I am locked into a year long contract (unbeknownst to me) I’d have to pay for the “discounted rate “ which would cost me over $500. The first issue I have with this is that I was never informed that I was paying a discounted rate. I was told that the prices were competitive. I was also at no point informed that it was a year long contract. I have video proof of both of those things. My second issue is that I informed the sales representative that I am a renter and that I do not own the property. If they are unable to service the area that I am moving to then it is their breech of contract because they cannot fulfill their end of the deal by providing pest control services for me nor could they ever guarantee me services for an extended period of time because I do not own the property. I am extremely disappointed because I would have recommended this company to anyone I could due to the exceptional service provided by the techs, however this company uses predatory sales tactics.

Nick was polite, knowledgeable and helpful.
I am a disabled senior and he was able to help me bring my case of water from my vehicle and moving your table for me.
He gave me good explanation of what he was doing today along with this partner , technician and what I should expect for the future I would highly recommend him and I hope to see him again soon for his return.

I was offered the same service as my current company and was told to give a small family company a try. They told me they would sweep and clean the walls off spider webs and was told I was going to receive everything plus more of what I was already receiving. The man stayed less than 15 minutes in the property (previous guys took 40 minutes doing everything) spider webs are still on the walls nothing and later was told they only cover 30feet from the property. Nothing at all done as the other company they told me they would out do. Called customer service they said they would send someone else in a week… (the sales man said they would do it within 24 hours).