Complete Pest Solutions Pittsburgh

I used this company to remove raccoons that had got in to a small space in my attic. They were knowledgeable, efficient, and the woman who answered the phone was so nice and professional. She answered all of my questions and helped me get booked quickly. They resolved my issue and we never had another issue again!

We didn't even make it to our appointment. The person taking calls on the phone was very disinterested and apathetic when we called. We don't expect a red carpet service, but having to call pest control can be very stressful and upsetting to most. The person making the appointments is a customer's first point of contact. They play a major role in shaping the customer's opinion of the company, and how invested they will be in helping to solve the customer's problem. When we called (XYZ) service instead, we at least received the minimum consideration, and got an appointment much quicker. This is a serious situation for us, and we deserve to be taken seriously.

Since buying my home last spring, I’ve had some issues with spiders and centipedes in my basement. I was with another pest company, but unfortunately wasn’t getting great service, so I called around and got a few quotes from reputable companies in the area. I chose Complete Pest Solutions because I felt their package and pricing was the best deal. With my prior company, I was paying more for 3 sprays a year and only on the exterior of my home. With this package, I’m paying slightly less and getting 4 sprays a year, both inside and outside. The customer service seems great too. Alexa, who I spoke with on the phone for my quote and scheduling, was very kind and helpful. The tech, Noah, was informative, friendly and thorough. The spray is pet friendly which I appreciate. The tech also takes care of the payment which I actually prefer. You can pay with cash, check, or card. I am glad I found a reputable pest company and highly recommend them!

From the moment I called them, they were so friendly and helpful. They actually listened to my concerns, and they were very patient to explain the process to me. Some other pest companies are more focused on sales than helping you, but not this one! Very professional, Alexa is so kind! We used them for multiple services and we will continue to. Very happy with the service and their help.