A Plano resource for pest advice, DIY supplies, and scheduled service. Customers value the approachable staff and step-by-step guidance from first visit through follow-up.
Clear, practical guidance before you buy; option to handle pests yourself or book service; responsive scheduling and communication; products and methods aligned to the specific pest and setting.
Plano and surrounding North Texas communities; call to confirm service to your address.
In-store pest advice and DIY product sales; residential pest control service by appointment; guidance on treatment plans and product application; follow-up recommendations and maintenance tips.
Customers frequently mention clear explanations and patient, knowledgeable staff who help select the right products. Many note fast response when scheduling service and good communication throughout. Reviews also highlight practical tips that improve DIY results and courteous in-store support.
I started hearing sounds in my attic when the ice/snow came around this year. My partner and I never dealt with attic critters before and were freaked out after doing research on how fast they could multiply! We call a pest control company recommended in DFW local reddits, and they highly recommended The Pest Shop for faster service since they're booked for months. We worked with Shannon (project manager) and Talon, and both were so friendly and thorough. Their overall price was the most reasonable among all the pest control companies we called for the "whole package" (exclusion to seal access points, attic abatement and insulation sanitization, and bait stations to reduce population/deter new rodents). Talon was so thorough with his work and found so many areas on our roof and exterior walls where rodents chewed through or could enter. He carefully sealed each one so the patching matched my home appearance, and he cleaned up very well after each visit. By the second visit, we had 2 huge rats terminated by the bait stations/traps. After reading that some people spend a fortune with no visible results, we are more than happy with The Pest Shop! We no longer hear critter patters in our attic and feel pretty good about keeping new ones away with the bait stations around our house, sealed holes, traps in the attic, and the included work guarantee/warranty. Huge thanks to Talon for his friendliness and great work. Highly recommend using The Pest Control for fast rodent control!!! The sooner you act, the less damage the rodents do to the interior of your home and the less mess they leave in your attic.
Stopped in for help with a gnat problem in my apartment and couldn’t be happier with the service. They were knowledgeable, took time to explain everything, and recommended the right solution. The products were high quality and I saw results within a week — now the gnats are completely gone. So thankful I found them. Highly recommend!
Amazing these people are super nice. They 're very, very spot on with the information that you give you. It's one of the best places around, especially if you consider to do your own pest control.I would like, say thank you to the awesome lady that was in there.
Stopped by the McKinney store on a Saturday for the first time and the team listened and helped me choose DIY products. Their advice improved what I had already done. We still had issues, so I scheduled service and they responded fast. The technician confirmed my DIY work, fixed what I missed, and showed me how to improve going forward. Communication stayed clear the entire time and follow up on next steps came the same day. Everything felt coordinated between the store and service team and I would use them again.
They were extremely informative and helped me find products without feeling like I was being bothersome. He even told me I could request products because my fiance worked in pest control. They have everything you'll need! Glad I found them!
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