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Excelsior Pest Group

Pest Control Companies in Rochester, New York

Ranked #7 in Rochester | Grade B+

Excelsior Pest Group

Excelsior Pest Group provides pest and wildlife control services with a focus on thorough inspection, clear communication, and timely follow-up. Options include one-time treatments and recurring plans for ongoing prevention Serving homeowners across Rochester, New York.

Why Homeowners Choose This Business

Clear communication, prompt scheduling, and practical recommendations. Service plans available for continued protection, with return visits when new issues arise during plan periods Local experience that helps homeowners across Rochester, New York compare a more region-aware provider.


Service Area

Serving Rochester, New York and nearby communities throughout Greater Rochester and parts of the Finger Lakes region.

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.

  • Performs at or above the local average rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Open 24 hours as listed; contact to confirm after-hours availability.

Services Covered

Pest Control Rodent Control Insect Extermination Wasp Nest Removal Spider Treatment Cockroach Control Wildlife Exclusion Pest Inspection Apartment pest service Quarterly Pest Plans Entry Point Sealing Perimeter Treatment

General pest inspections and treatments for ants, spiders, wasps, cockroaches, and other insects; rodent inspection, exclusion, and monitoring; wildlife assessment and sealing of access points; quarterly and seasonal treatment plans; multi-unit and rental property service calls; exterior perimeter treatments and interior spot applications.

Reviews

Customer Reviews

Stephanie

These guys are amazing at what they do! I’m on a quarterly plan with them (for about a year & and a half now) and it’s well worth it. If there’s any new issues during that time period, they come back and do an excellent job each time. 10/10…
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These guys are amazing at what they do! I’m on a quarterly plan with them (for about a year & and a half now) and it’s well worth it. If there’s any new issues during that time period, they come back and do an excellent job each time. 10/10 recommend

LaToya Dunbar

The technicians were very nice, but unfortunately, they were unable to solve our mice problem. They only placed a few bait stations the first visit that were not touched by mice. We had to request more bait stations in areas with high mice…
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The technicians were very nice, but unfortunately, they were unable to solve our mice problem. They only placed a few bait stations the first visit that were not touched by mice. We had to request more bait stations in areas with high mice activity and traps to be placed during follow up visits. After follow up visits they sealed some holes and gave us suggestions. They used very basic traps that did not catch a single mouse. My husband and I had to buy our own traps after our service with them ended. Since buying our own traps we have caught 11 mice. We started with a small mice problem and while they were treating our house, the mice problem rapidly increased. I feel like they wasted our time allowing the mice population in our house to rapidly reproduce. We should've just bought our own traps from the beginning. When informing them that their services did not help and the mice problem increased they told us we had to pay more money if we wanted them come back out and continue services. I gave one star instead of zero because they did seal holes and the technicians were very nice.

Justin Rivera

Tech arrived in 48 hours to one of our apartments. Technician had great communication, knowledgeable and took his time to provide photos of any entry points. Highly recommend!

Kate Ross

I have the highest praise for this locally-owned company. From Elizabeth who I spoke to in order to set up a consultation to the representative who examined my house, each person was very competent and informative. I feel secure working wit…
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I have the highest praise for this locally-owned company. From Elizabeth who I spoke to in order to set up a consultation to the representative who examined my house, each person was very competent and informative. I feel secure working with Excelsior.

Kathleen B

We hired Excelsior two years ago after our longtime pest control contractor stopped offering it. We hired them for three properties. We could not be more pleased. When they came in the spring at one of the properties, Zach , tech saw a spid…
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We hired Excelsior two years ago after our longtime pest control contractor stopped offering it. We hired them for three properties. We could not be more pleased. When they came in the spring at one of the properties, Zach , tech saw a spider he thought was rubber Halloween prang decor. As he drew closer was shocked it was not rubber but a huge poisonous spider! So grateful for Excelsior and their crew. Excellent customer service! Price is great. Annual for two regular trips Spring and Fall. Bees, ants, spiders.and mice.

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Special Offers

New Customer Pest Inspection

Discounted initial inspection for residential customers.

15% off initial inspection

Quarterly Plan Intro

Savings on your first quarterly service visit.

$10 off first quarterly visit

Multi-Property Service

Preferred pricing for owners or managers with multiple locations.

Custom bundled rates

Frequently Asked Questions

What types of pests do you handle?

They address common household insects like ants, spiders, wasps, and cockroaches, as well as rodent issues. The team also evaluates wildlife access points and can recommend exclusion steps. Service plans can be tailored to a single pest or a broader prevention program. Availability may vary by season and location.

How quickly can I get an appointment?

Customers frequently report prompt scheduling, sometimes within a couple of days. Actual availability depends on current demand and your location. Calling or using the website contact form is the fastest way to confirm openings. Emergency and after-hours requests can be discussed when you reach out.

Do you offer ongoing maintenance plans?

Yes, recurring plans are available and mentioned positively by customers who prefer preventative service. Plans typically include scheduled treatments and follow-up if new issues arise during the coverage period. Specific visit frequency and covered pests are set at the time of signup. Terms may vary by property type.

What should I expect during an inspection?

Technicians inspect interior and exterior areas, looking for activity, entry points, and conducive conditions. They explain findings, often noting access points and recommended sealing. Treatment options and next steps are discussed before work proceeds. You’ll receive guidance on how to reduce future activity.

Do you service multi-unit or rental properties?

Yes, reviews mention service for apartments and multi-property accounts. The team coordinates access, documents findings, and can provide photos or notes for property managers. Treatment plans can be structured for common areas and individual units. Contact the office to outline your building’s needs.