Craig & Sons Termite & Pest Control, Inc

I recently used Craig and Sons Termite & Pest Control for a rodent and pest issue at my home in Yucaipa, and I couldn’t be more impressed with the service I received—especially from technician Ryan. He took the time to thoroughly inspect my property, including a detailed check of the crawlspace underneath the house and the attic. He identified the problem areas and strategically placed bait stations to target the unwanted rodents effectively. What truly stood out was Ryan’s exceptional customer service. He explained everything he was doing, answered all my questions without rushing, and provided clear, practical advice on additional pest control measures I could take in the future to prevent issues from returning. He went above and beyond to reassure me that my costs would remain low and affordable, and he committed to guiding me in the right direction every step of the way to fully remove the unwanted rodents. Thanks to Ryan’s professionalism, expertise, and genuine care, the job was done right the first time, and I now feel confident my home is protected. Craig and Sons has earned my trust, and I highly recommend them to anyone dealing with pest problems—specifically ask for Ryan if you can; he’s outstanding! 5 stars all the way.

Very disappointed with their ant and spider spray service. Will not be calling them again. Had a one time service for $150.00 done earlier this week. I live in a mobile home on a small lot. The company I used in the past sold out to a larger corporation so I decided to try a local company. Was told the techs make their own appointments and would call the day before to let me know what time. Okay, that makes it a bit difficult for me to schedule appts on my calendar but I’ll deal with it. Did not receive a phone call with an ETA. I did however notice I had received a text quite by accident since my cell phone is not attached to my hip like so many people these days. Okay, I’ll deal with that. Change an appt on my calendar to another time since it conflicts with the time the tech said he would be here. Was told he would knock down all the spider webs and spray for the ants and spiders and to wait a little bit before I water all the plants on my patio. The spray dries quickly but it’s better to wait a while. Service was completed and $150.00 was paid. Later in the day I went out to water my plants. What the heck? There are spiders and webs all over the place. On my fence, in between my shed and green house, all over the patio. I called the office and was told the one time and and spider service is structural only. Meaning just the 4 walls of my mobile. What the heck???? The company who provided this service treated the entire area. Mobile, fence, patio. If I had been told that it was only the four walls I never would have booked this appt for $150.00 Lesson learned. Will be calling another local company I have been referred to. UPDATE: After my post they did send someone back out to spray the areas shown in the photo's, however I wish they would have mentioned the fact that they ONLY spray around the base of the home in the first place. The company I used prior to calling Craig & Sons used to spray the entire lot but they were purchased by Orkin which is why I called Craig & Sons, a local company. Just make sure whomever you hire you ask the right questions.

What a joke I've been using Craig and sons for awhile and I've never really been satisfied have ants between the houses that they can't seem to get rid of today they show up in my house without notice spray my front yard and do nothing for the rest of the house just ask for a follow up they tell me just do the job correct is what I tell them sounds like a perfect day for a cancelation what a waste of $100 JUST AN UPDATE just days after they sprayed my front yard. I took a picture of this little beauty hanging from my garage door. Definitely did not get my moneys worth. You can bet they sent me a bill for $99. I paid it, but I wasn’t very happy about it, they didn’t even offer to eat the hundred dollars even though they only sprayed my front yard instead of my whole house picture is date stamped August 4

Ryan is AWESOME! I called Craig and Sons in an absolute panic this morning requesting asap bed bug inspection. In my line of work I come into constant contact with individuals who have active bed bug infestations. Last night (middle of the night) my youngest child woke me up to alert me we may have bed bugs- he had a bug crawl on him and we found evidence of shed exoskeletons of some kind of creature. I was not able to fall back asleep until early morning, called off work, and woke up at 8:00 am and called for inspection believing we had bed bugs and I wanted to treat asap. Ryan arrived at 10:00 am and completed a thorough inspection. He was so kind and professional. Luckily, we did NOT have bed bugs, but actually had carpet beetles! Ryan spent time educating me regarding carpet beetles and bed bugs and put all my fears to rest. 5 star treatment, would highly recommend. Hope I don’t ever need pest control services again, but if I do I will only use Craig and Sons and ask for Ryan! He is awesome!

So very pleased with this company. We had our entire complex tented for Termites, (12 Bldgs). What a job it was, but Robert, the termite inspector was here conducting meetings several times with my residents, and If I called for more Contracts for residents to sign or bags he was here within 20 minutes. They were here setting up when they said they would be, and broke it down quickly and all apartments were tested and residents got to come back and hour earlier than expected. The ladies in the office were always so pleasant when I called for any questions I may have had. Even after the service, Robert has contacted me to make sure everything was good. I highly recommend this company. If there are any big or small projects out there that needs a recommendation, call me at Windcrest Apartments in Colton. I am very pleased with the entire process we had to go through. Donna Fraley-Windcrest Manager